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Make the marriage of humans and bots a success

In part two of his Ask the Expert discussion of working alongside chatbots, cobots and AI, IBM's Gene Chao focuses on the importance of change management.

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Who's afraid of the digital workforce?

Who's afraid of the automated workplace? IBM's Gene Chao answers questions on how chatbots, cobots and AI are impacting jobs and why hybrid labor requires new management skills.

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GE builds AI bots, assigns them managers

To get a handle on its AI strategy, GE is making AI more human: It's creating AI bots and assigning them to managers. Challenges abound.

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The case for hiring a chief AI officer

Aramark's newly appointed chief AI officer, along with senior IT leaders from Kohl's, eBay and Square, make the case for an AI expert in the C-suite: Title may not be required.

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    e-commerce (electronic commerce or EC)

    E-commerce (EC), an abbreviation for electronic commerce, is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.

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    SWOT analysis

    SWOT analysis (strengths, weaknesses, opportunities and threats analysis) is a framework for identifying and analyzing the internal and external factors that can have an impact on the viability of a project, product, place or person.

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    How to write an IT mission statement

    These free IT mission statement examples and how-tos can help CIOs and their IT departments identify and refine their organizational goals.

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  • Business automation, robotics and business process management

    IBM Think panel gives expert tips on implementing RPA

    Implementing RPA requires planning and coordination between multiple parts of the business to be effective. Execs at IBM Think share tips on how to craft a winning RPA strategy.

  • Enterprise artificial intelligence (AI)

    GE builds AI bots, assigns them managers

    To get a handle on its AI strategy, GE is making AI more human: It's creating AI bots and assigning them to managers. Challenges abound.

  • Digital business transformation and innovation

    Vendor view: CIO leadership trumps new IT tools in 2019

    Tech executives sound off on the IT trends they see shaping CIO strategies in 2019. AI and cloud loom large, but the test for CIOs is not just technical.

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