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Moving to the cloud? Change leadership is key
A comprehensive change management plan was critical to the success of SoulCycle's big shift to the cloud. Read how IT coached employees to change the way they worked.
News
White-hot RPA market 'could change nature of work'
RPA vendor Automation Anywhere said it's poised to take full advantage of the burgeoning RPA market. Its recent deal with Microsoft is just one indication of RPA's popularity.
Evaluate
Bold technology leadership on display at Trace3 Evolve
Technology leaders from NetApp, First American and Experian were among those honored at the Trace3 Evolve event. Their outsized role in driving business value was on full display.
News
Cross-industry best practices in AI
Is it useful to study how companies outside of your industry are applying AI? Experts from Shell, Uber and Fellow Robots believe so. Read about their criteria for success in AI.
Free Guide: 4 ITSM Best Practices for Managing Service Vendors
Managing the vendors you've hired to deliver IT services to the business goes beyond procurement and standard IT contract negotiations. Learn 4 best practices for maximizing service delivery from experts and 5 key steps for developing ITSM SLAs that work in an environment with multiple service providers.
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BI and big data News
Adobe drives digital business with data governance
Adobe is widely known as one of the digital transformation winners. Its journey was, in large part, enabled by thoughtful data governance, data exec Mark Picone says.
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Mobile strategy News
Will your C-suite glom on to Apple's Watch Series 4?
The 2018 Apple event may not have wowed on the smartphone front, but the new Watch Series 4, with a built-in ECG, could be a hit in the C-suite and a life saver for remote workers.
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Security management News
2018 cybersecurity incidents call for due diligence
Cybersecurity incidents continued to plague companies in 2018. Experts weigh in on the lessons learned and consumer responses to the largest information security breaches of the year.
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Leadership and planning Manage
What makes a great CIO these days?
Gail Evans, chief digital officer at Mercer and nominee for the MIT Sloan CIO Leadership Award, explains that great CIOs have two avenues to effect meaningful change.
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ITIL and ITSM Problem Solve
How to sustain ITSM automation gains
The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening.
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Cloud computing Manage
Moving to the cloud? Change leadership is key
A comprehensive change management plan was critical to the success of SoulCycle's big shift to the cloud. Read how IT coached employees to change the way they worked.
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CIO mission (12) +
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- Contract negotiations and legal issues
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- IT in vertical markets
- IT spending and budgeting
- IT staff development and retention
- IT vendor selection and management
- Leadership and strategic planning
- Return on Investment (ROI)
- Small-business IT strategy
Cloud computing for business
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Cybersecurity strategy (3) +
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Digital business transformation and innovation (8) +
- Bimodal IT organization
- Business automation, robotics and business process management
- Digital business management
- Enterprise application development, DevOps and software agility
- Enterprise artificial intelligence (AI)
- Enterprise ITIL and ITSM
- Internet of things (IoT) for business
- IT project management and portfolio management
Enterprise business intelligence software and big data
Enterprise mobile strategy
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IT applications, infrastructure and operations (8) +
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Evaluate
Bold technology leadership on display at Trace3 Evolve
Technology leaders from NetApp, First American and Experian were among those honored at the Trace3 Evolve event. Their outsized role in driving business value was on full display.
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What is the CIO's role in driving Agile at scale?
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4 components of Agile at scale
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AI's heavy power consumption an issue for CIOs?
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Problem Solve
New BPMS approach provides nimble and stable IT
An aging, complex IT environment needed to become more nimble -- and remain stable. A months-long project using a new BPMS architecture pointed the way.
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American Fidelity's R&D chief puts customers first
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RPA helps American Fidelity improve customer experience
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CIOs need to fix IT's appalling lack of diversity
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Manage
Moving to the cloud? Change leadership is key
A comprehensive change management plan was critical to the success of SoulCycle's big shift to the cloud. Read how IT coached employees to change the way they worked.
-
What makes a great CIO these days?
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Mercer builds a 'digital core' -- here's what it is
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Mercer CDO sets sights on AI business value
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Buyer's Guide | March 2019
A buyer's guide to PPM tools, features, benefits and vendors
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E-Handbook | October 2018
Staring down cybersecurity risks in the digital organization
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E-Handbook | September 2018
How to manage multi-cloud: Deployment and maintenance strategies
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E-Handbook | June 2018
RPA strategy: A must-have for digital transformation
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E-Handbook | April 2018
Enterprise machine learning and AI: Use cases and challenges
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CIO Basics
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e-commerce (electronic commerce)
E-commerce (electronic commerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.
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Building smart enterprise infrastructure with AI
Cutting through the hype around AI has become a major job for IT leaders. Our in-depth guide on where and how to add AI to your IT infrastructure will help.
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Software, CIOs aid digital experience success
What is a winning digital transformation strategy? For many companies, it starts with an overhaul of their software environments. Our comprehensive guide explains how it's done.
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Vendor Resources
- The Future of Service Management –White Paper
- BMC Helix: Deliver everything-as-a-service with intelligent, omni-channel ... –White Paper
- Cathay United Bank Case Study –Case Study
Blog: TotalCIO
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When does the state of quantum computing become relevant for CIOs?
What do CIOs need to know about the state of quantum computing? Forrester Research provides some guidance.Continue Reading
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The CIO job on steroids: The 'CIO-plus'
The term CIO-plus came up in a recent conversation about the attributes of a successful CIO. It's another twist on the ever-morphing CIO job.Continue Reading
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More TotalCIO Posts
The big data paradox, or why no one thought Trump would win
RPA bots vs. case management -- both have value, one is transformative
Adobe CFO John Murphy on CFO role as digital transformation evangelist
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News
View All -
Business automation, robotics and business process management
White-hot RPA market 'could change nature of work'
RPA vendor Automation Anywhere said it's poised to take full advantage of the burgeoning RPA market. Its recent deal with Microsoft is just one indication of RPA's popularity.
-
Digital business management
Cross-industry best practices in AI
Is it useful to study how companies outside of your industry are applying AI? Experts from Shell, Uber and Fellow Robots believe so. Read about their criteria for success in AI.
-
Enterprise business intelligence software and big data
Google, Salesforce spend big on BI -- import for CIOs?
Google and Salesforce's recent multibillion-dollar BI deals have put analytics in the spotlight. What's the import for CIOs -- aside from the fact that data rules?