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CIO advice: Choosing the right cloud
In this Ask the Expert, Lumentum SVP and CIO Ralph Loura highlights two key factors to consider when choosing among public cloud giants AWS, Azure and Google Cloud Platform.
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Augmented intelligence to reshape workforces
Augmented intelligence -- AI used to enhance human skills -- makes workplaces more productive, diverse, inclusive and authentic. That's one future conjured at an MIT forum on AI.
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Long IoT device lifecycles, apathy pose security challenges
Extended product lifecycles, consumer apathy and lacking federal regulation lead the top IoT security challenges in corporate settings.
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What do PPM tools do and how do they help businesses?
PPM software provides organizations a greater insight into projects, enabling decision-makers to better manage and prioritize projects, as well as allocate resources.
PDF: What does "digital transformation" really mean?
What exactly is digital transformation? You may hear the term often, but everyone seems to have a different definition. See how our experts define digitization, and how you can get started in this free guide.
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BI and big data News
Former Avis exec: First comes process, then comes AI
In this Q&A, Ashok Kumar made one thing clear for CIOs: Before they touch an AI project, they need to get their data house in order.
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Mobile strategy News
Will your C-suite glom on to Apple's Watch Series 4?
The 2018 Apple event may not have wowed on the smartphone front, but the new Watch Series 4, with a built-in ECG, could be a hit in the C-suite and a life saver for remote workers.
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Security management News
4 DoD security tips for company-wide data protection
The ISSA International 2018 Conference offers solutions for complicated privacy risks, and consultant Jeffrey Man counsels execs to take the DoD's approach to security maintenance.
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Leadership and planning Get Started
EY's Jeff Wong has a 3-step recipe for digital success
EY's chief innovation officer believes a successful digital transformation plan rests on building an ecosystem of internal champions and outside experts who don't think alike.
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ITIL and ITSM Manage
Ripe for AI: Automating ITSM
WPI is using AI in ITSM to route help desk tickets to the most qualified technicians. ITSM automation of this ilk helps users and IT-- but it requires some handholding.
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Cloud computing Evaluate
CIO advice: Choosing the right cloud
In this Ask the Expert, Lumentum SVP and CIO Ralph Loura highlights two key factors to consider when choosing among public cloud giants AWS, Azure and Google Cloud Platform.
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Digital business transformation and innovation (8) +
- Bimodal IT organization
- Business automation, robotics and business process management
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Brian Holak asks:
How is your organization investing in blockchain, machine learning and other emerging tech in 2019?
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Blockchain, machine learning on one CIO's 2019 agenda
In 2019, Travelport's CIO is looking to build out the company's travel commerce platform with help from emerging tech like blockchain, machine learning, virtual reality and more.
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CIO advice: Choosing the right cloud
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What do PPM tools do and how do they help businesses?
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Multi-cloud strategy, management
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Problem Solve
How do you plan for legacy code replacement?
Legacy code removal leads 2019 digital transformation plans for CTO Niel Nickolaisen. Learn how his team is prepping for the implementation of a new codebase.
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Digital transformation for banks: One institution's website remake
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Can RPA bots fix your data cleaning process?
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Why are IoT initiatives stalling in the POC stage?
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Manage
With CEM tools, the customer's digital habits come first
Improving the customer experience with digital technologies doesn't have to entail full-blown transformation. Here are three organizations that make the case.
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Ripe for AI: Automating ITSM
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Staring down cybersecurity risks in the digital organization
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Future of IT teams? Think, gig economy
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E-Handbook | October 2018
Staring down cybersecurity risks in the digital organization
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E-Handbook | September 2018
How to manage multi-cloud: Deployment and maintenance strategies
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E-Handbook | June 2018
RPA strategy: A must-have for digital transformation
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E-Handbook | April 2018
Enterprise machine learning and AI: Use cases and challenges
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E-Handbook | September 2017
ITSM strategy for an agile, secure digital transformation
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CIO Basics
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The perks of automating feature engineering
Feature Labs CEO Max Kanter explains how automating feature engineering for machine learning can help data scientists and why CIOs should care.
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Get Started
For best AI results, think quality, not quantity
Gartner's Erick Brethenoux gives practical advice on how CIOs can get started with AI. One of his tips: Think data quality, not data quantity.
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Get Started
IT transformation
IT transformation is a complete reassessment and overhaul of an organization's information technology (IT) systems in order to improve the efficiency and delivery in a digital economy.
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Multi-cloud strategy, management
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Vendor Resources
- Seamless ITSM Integration for Acquisitions –White Paper
- How a Leading Photo Service Provider Kept Their Customers Snapping –White Paper
- How to Overcome Today's Top ITSM Challenges –White Paper
Blog: TotalCIO
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Beware of unwitting bias in AI algorithms, experts say
Companies need to know how bias can unwittingly creep into recommendations from AI algorithms, according to panelists at the recent AI and the Future of Work event at MIT. Sophie Vandebroek, vice ...Continue Reading
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IBM-Red Hat deal: Minimal influence on CIOs' cloud decisions, for now
The tech world has been abuzz after news that IBM is snapping up Red Hat for a whopping $34 billion, making it the third biggest tech-deal of all time. Experts say, however, that the IBM-Red Hat ...Continue Reading
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More TotalCIO Posts
In 2019, CIOs should strive for flexible analytics architecture
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Digital transformation for banks: One institution's website remake
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News
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Enterprise artificial intelligence (AI)
Augmented intelligence to reshape workforces
Augmented intelligence -- AI used to enhance human skills -- makes workplaces more productive, diverse, inclusive and authentic. That's one future conjured at an MIT forum on AI.
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Enterprise business intelligence software and big data
Former Avis exec: First comes process, then comes AI
In this Q&A, Ashok Kumar made one thing clear for CIOs: Before they touch an AI project, they need to get their data house in order.
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Digital business management
Google's Eric Schmidt on digital success
Success for digital products doesn't follow the same trajectory as for physical goods. Google's Eric Schmidt laid out the case for a rush-to-market approach at an MIT event on AI.