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Scaling data and AI to build the 'smart enterprise'
The theme of MIT Sloan CIO Symposium 2019 is 'leading the smarter enterprise.' We caught up with event chair Lindsey Anderson to find out what that means.
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A buyer's guide to PPM tools, features, benefits and vendors
Explore all the factors that go into purchasing a project portfolio management platform, including analysis features, implementation and the leading market vendors.
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The need for AI governance
By 2022, 65% of CIOs will be tasked with modernizing governance policies to reflect the risks and opportunities posed by AI technologies. Here's why it can't be a one-person job.
News
Trump budget aims to improve CX or customer experience
The Trump 2020 budget calls for ways to upgrade the consumer experience with RPA and user-friendly interfaces. But legacy systems continue to take the lion's share of IT funds.
Free Guide: 4 ITSM Best Practices for Managing Service Vendors
Managing the vendors you've hired to deliver IT services to the business goes beyond procurement and standard IT contract negotiations. Learn 4 best practices for maximizing service delivery from experts and 5 key steps for developing ITSM SLAs that work in an environment with multiple service providers.
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BI and big data Problem Solve
The big data paradox, or why no one thought Trump would win
It's commonly assumed that statistical analysis improves as sample size grows. But big data isn't always better data. A Harvard statistician explains why it's not that simple.
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Mobile strategy News
Will your C-suite glom on to Apple's Watch Series 4?
The 2018 Apple event may not have wowed on the smartphone front, but the new Watch Series 4, with a built-in ECG, could be a hit in the C-suite and a life saver for remote workers.
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Security management News
2018 cybersecurity incidents call for due diligence
Cybersecurity incidents continued to plague companies in 2018. Experts weigh in on the lessons learned and consumer responses to the largest information security breaches of the year.
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Leadership and planning Manage
Gen. Stanley McChrystal on leadership
Retired four-star Gen. Stan McChrystal talks about how modern leadership needs to change and what leadership means in the age of AI.
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ITIL and ITSM Problem Solve
How to sustain ITSM automation gains
The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening.
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Cloud computing Evaluate
Cloud forecasts for 2019
From rapid multi-cloud adoption to enterprises getting smarter about workload migration strategies, experts sound off on key cloud computing trends to watch out for in 2019.
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CIO mission (12) +
- CIO and IT salaries
- CIO career development and career paths
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- IT governance
- IT in vertical markets
- IT spending and budgeting
- IT staff development and retention
- IT vendor selection and management
- Leadership and strategic planning
- Return on Investment (ROI)
- Small-business IT strategy
Cloud computing for business
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Cybersecurity strategy (3) +
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Digital business transformation and innovation (8) +
- Bimodal IT organization
- Business automation, robotics and business process management
- Digital business management
- Enterprise application development, DevOps and software agility
- Enterprise artificial intelligence (AI)
- Enterprise ITIL and ITSM
- Internet of things (IoT) for business
- IT project management and portfolio management
Enterprise business intelligence software and big data
Enterprise mobile strategy
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IT applications, infrastructure and operations (8) +
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Brian Holak asks:
How are you using chatbots and virtual assistants to complete tasks and handle customer interactions?
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Chatbots vs. virtual assistants vs. conversational agents
Is a conversational agent the same as a chatbot or a virtual assistant? Not exactly. IBM Watson VP and CTO Rob High explains the differences.
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A buyer's guide to PPM tools, features, benefits and vendors
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VSM tools drive process innovation
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Next-gen RPA bots take on job roles
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Problem Solve
5 reasons why CIOs get fired
Safeguard your CIO career path. Agiloft CEO Colin Earl details the top five reasons CIOs get the ax -- and how to avoid them.
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The big data paradox, or why no one thought Trump would win
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Proof-of-concept guidelines and examples
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BPMS for digital transformation minimizes business disruption
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Manage
Make the marriage of humans and bots a success
In part two of his Ask the Expert discussion of working alongside chatbots, cobots and AI, IBM's Gene Chao focuses on the importance of change management.
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Who's afraid of the digital workforce?
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The new CIO job description
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Gen. Stanley McChrystal on leadership
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Buyer's Guide | March 2019
A buyer's guide to PPM tools, features, benefits and vendors
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E-Handbook | October 2018
Staring down cybersecurity risks in the digital organization
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E-Handbook | September 2018
How to manage multi-cloud: Deployment and maintenance strategies
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E-Handbook | June 2018
RPA strategy: A must-have for digital transformation
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E-Handbook | April 2018
Enterprise machine learning and AI: Use cases and challenges
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CIO Basics
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The need for AI governance
By 2022, 65% of CIOs will be tasked with modernizing governance policies to reflect the risks and opportunities posed by AI technologies. Here's why it can't be a one-person job.
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Get Started
e-commerce (electronic commerce or EC)
E-commerce (EC), an abbreviation for electronic commerce, is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.
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SWOT analysis
SWOT analysis (strengths, weaknesses, opportunities and threats analysis) is a framework for identifying and analyzing the internal and external factors that can have an impact on the viability of a project, product, place or person.
Multimedia
Vendor Resources
- The New Era of IT –Resource Center
- 5 Ways to Eliminate Help Desk Fire Drills –White Paper
- How Leading Organizations Use AI to Deliver Exceptional Customer Experiences –White Paper
Blog: TotalCIO
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Another turn of the screw on the CIO job? All hail the CIO-plus
The term CIO-plus came up in a recent conversation about the attributes of a successful CIO. It's another twist on the ever-morphing CIO job.Continue Reading
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The big data paradox, or why no one thought Trump would win
It's commonly assumed that statistical analysis improves as sample size grows. But big data isn't always better data. A Harvard statistician explains why it's not that simple.Continue Reading
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News
View All -
Enterprise application development, DevOps and software agility
Scaling data and AI to build the 'smart enterprise'
The theme of MIT Sloan CIO Symposium 2019 is 'leading the smarter enterprise.' We caught up with event chair Lindsey Anderson to find out what that means.
-
IT spending and budgeting
Trump budget aims to improve CX or customer experience
The Trump 2020 budget calls for ways to upgrade the consumer experience with RPA and user-friendly interfaces. But legacy systems continue to take the lion's share of IT funds.
-
Enterprise artificial intelligence (AI)
In search of a UI that will show you some love
Google Empathy Lab's Danielle Krettek touted the next big thing in UI design at the Wisdom 2.0 event: tech that feels your pain or happiness -- or whatever.