New & Notable


Help desk vs. service desk vs. business-aligned ITSM

From help desk to service desk to business-aligned ITSM -- how evolved is your ITSM strategy? Dennis Drogseth explains ITSM's three stages and offers five tips for reaching maturity.


Augmented intelligence: A vital step in AI adoption

Augmented intelligence assists humans in completing tasks that artificial intelligence can't yet handle. CIOs should invest in augmented tech as a step toward AI adoption.


Tips on multi-cloud management

To reap the benefits of a multi-cloud strategy, CIOs must first have the right skills and processes in place. Here are the multi-cloud management best practices to lead the way.

Problem Solve

How to manage multi-cloud: Deployment and maintenance strategies

Although multi-cloud deployment can help increase IT flexibility, CIOs must develop strategies to ensure these complicated environments don't create undue risk.

Have a question for an expert?

Please add a title for your question

Get answers from your peers on your most technical CIO challenges.

You will be able to add details on the next page.

Find Solutions For Your Project

Pro+ CIO Downloads

View All

CIO Basics

  • Get Started

    authentic leadership

    Authentic leadership is a type of management style in which people act in a real, genuine and sincere way that is true to who they are as individuals.

  • Get Started

    ITSM program: Tips on where to start, from a CIO who's been there

    Link Alander has spent nearly a decade taking Lone Star College's ITSM program from subpar to superior. Here, he offers some tips for CIOs just getting started.

  • Get Started

    business process improvement (BPI)

    Business process improvement (BPI) is a management exercise in which enterprise leaders use various methodologies to analyze their procedures to identify areas where they can improve accuracy, effectiveness and/or efficiency and then redesign those ...

View All Get Started


Videos, Podcasts and Photo Stories

Blog: TotalCIO

Sections from across SearchCIO