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ITSM pushes into 'service intelligence'
AI in ITSM, or 'service intelligence,' is the next logical step in IT's mastery of professional service delivery. ITSM expert Jan-Willem Middelburg lays out four use cases.
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Lottery.com explores using blockchain for charity
Online mobile lottery service Lottery.com wants to use blockchain as a service to bolster a new business initiative: expanding into games for charities. Read about the challenges and payoffs.
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Research ties multi agent systems, AI for good together
Tech companies love to promote their use of AI for social good. CMU's Fei Fang talks about why the ethics of AI is such a tricky topic in the final episode of 'Schooled in AI.'
News
Gender inequality in technology requires multipronged fix
Women leaders in tech are still few and far between. The industry knows it's a problem, but fixing gender inequality in the top ranks won't be easy, according to a recent panel.
PDF: What does "digital transformation" really mean?
What exactly is digital transformation? You may hear the term often, but everyone seems to have a different definition. See how our experts define digitization, and how you can get started in this free guide.
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BI and big data Get Started
How to extract value from monetizing data
To extract value from data, most companies will face people, process and technology challenges. Matt Maccaux explains the ins and outs of monetizing data.
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Mobile strategy News
Will your C-suite glom on to Apple's Watch Series 4?
The 2018 Apple event may not have wowed on the smartphone front, but the new Watch Series 4, with a built-in ECG, could be a hit in the C-suite and a life saver for remote workers.
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Security management Manage
Tackling enterprise data security threats
The future of data security faces new threats at an ever-increasing rate. Read one expert's advice on having a data security strategy to assess and manage enterprise data security.
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Leadership and planning News
Gender inequality in technology requires multipronged fix
Women leaders in tech are still few and far between. The industry knows it's a problem, but fixing gender inequality in the top ranks won't be easy, according to a recent panel.
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ITIL and ITSM Evaluate
ITSM pushes into 'service intelligence'
AI in ITSM, or 'service intelligence,' is the next logical step in IT's mastery of professional service delivery. ITSM expert Jan-Willem Middelburg lays out four use cases.
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Cloud computing Evaluate
Cloud exec talks skills for cloud computing
In this video, CenturyLink's Scott Brindamour lists three top concerns for multi-cloud and cloud strategies. Tops on the list? Finding and cultivating the right skills.
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CIO mission (12) +
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Cybersecurity strategy (3) +
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Digital business transformation and innovation (8) +
- Bimodal IT organization
- Business automation, robotics and business process management
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- Internet of things (IoT) for business
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Enterprise business intelligence software and big data
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Evaluate
ITSM pushes into 'service intelligence'
AI in ITSM, or 'service intelligence,' is the next logical step in IT's mastery of professional service delivery. ITSM expert Jan-Willem Middelburg lays out four use cases.
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Research ties multi agent systems, AI for good together
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The successful CIO's 2 key skills
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Cloud exec talks skills for cloud computing
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Problem Solve
Making ITSM SLAs work in multivendor IT shops
How do CIOs develop ITSM SLAs that satisfy business expectations in today's complex environment of multiple service providers? David Clifford takes CIOs through five key steps.
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RPA for financial processes: Faurecia case study
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4 e-discovery strategies for cloud-based container data
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E-discovery battlefields and container complications
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Use BPMS architecture as modernization tool
The technology of the past put humans on the moon, but it's bringing businesses to a breaking point. Here's why CIOs should consider a BPMS architecture to modernize legacy systems.
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Tackling enterprise data security threats
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How to extract value from monetizing data
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It's time to put a price tag on your data
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E-Handbook | October 2018
Staring down cybersecurity risks in the digital organization
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E-Handbook | September 2018
How to manage multi-cloud: Deployment and maintenance strategies
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E-Handbook | June 2018
RPA strategy: A must-have for digital transformation
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E-Handbook | April 2018
Enterprise machine learning and AI: Use cases and challenges
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E-Handbook | September 2017
ITSM strategy for an agile, secure digital transformation
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CIO Basics
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Include dark web security strategies to strengthen security framework
As dark web security threats rise, enterprises should begin incorporating strategies to understand and implement dark web cyber-security measures.
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Get Started
executive dashboard
An executive dashboard is a computer interface that displays the key performance indicators (KPIs) that corporate officers need to effectively run an enterprise.
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Now trending in AI: Embedded artificial intelligence
Deloitte advises CIOs keep their eyes on a new application of AI. The consultancy calls it pervasive intelligence.
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Multi-cloud strategy, management
Vendor Resources
- Seamless ITSM Integration for Acquisitions –White Paper
- Enabling Self-Service with Virtual Assistants –Video
- Top 5 Challenges of Digital Transformation –White Paper
Blog: TotalCIO
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Adobe CFO John Murphy on CFO role as digital transformation evangelist
Adobe's John Murphy discusses the CFO role in digital transformation at the recent MIT Sloan CFO Summit. One new aspect of his job: He's out there selling digital transformation.Continue Reading
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Include dark web security strategies to strengthen security framework
As dark web security threats rise, enterprises should begin incorporating strategies to understand and implement dark web cyber-security measures.Continue Reading
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More TotalCIO Posts
Advancing tech, analytics techniques give rise to the 'digital CFO'
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Multivendor RPA strategy is trending at enterprises
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News
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Digital business management
Lottery.com explores using blockchain for charity
Online mobile lottery service Lottery.com wants to use blockchain as a service to bolster a new business initiative: expanding into games for charities. Read about the challenges and payoffs.
-
Leadership and strategic planning
Gender inequality in technology requires multipronged fix
Women leaders in tech are still few and far between. The industry knows it's a problem, but fixing gender inequality in the top ranks won't be easy, according to a recent panel.
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Business automation, robotics and business process management
RRD's RPA adoption aims beyond digital transformation
Robotic process automation, or RPA, is sweeping R.R. Donnelley & Sons, which enlists RPA adoption as a way to automate repetitive activities in the document preparation process.