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Make the marriage of humans and bots a success
In part two of his Ask the Expert discussion of working alongside chatbots, cobots and AI, IBM's Gene Chao focuses on the importance of change management.
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Who's afraid of the digital workforce?
Who's afraid of the automated workplace? IBM's Gene Chao answers questions on how chatbots, cobots and AI are impacting jobs and why hybrid labor requires new management skills.
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GE builds AI bots, assigns them managers
To get a handle on its AI strategy, GE is making AI more human: It's creating AI bots and assigning them to managers. Challenges abound.
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The case for hiring a chief AI officer
Aramark's newly appointed chief AI officer, along with senior IT leaders from Kohl's, eBay and Square, make the case for an AI expert in the C-suite: Title may not be required.
What should be in a CIO’s IT strategic plan?
This complimentary document comprehensively details the elements of a strategic IT plan that are common across the board – from identifying technology gaps and risks to allocating IT resources and capabilities. The SearchCIO.com team has compiled its most effective, most objective, most valued feedback into this single document that’s guaranteed to help you better select, manage, and track IT projects for superior service delivery.
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Evaluate
The case for hiring a chief AI officer
Aramark's newly appointed chief AI officer, along with senior IT leaders from Kohl's, eBay and Square, make the case for an AI expert in the C-suite: Title may not be required.
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AI in business: Know what AI can and can't do today
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RPA bots vs. case management -- both have value, one is transformative
RPA bots save costs, boost productivity and can improve customer experience. What they don't do is provide the transformational process change most companies need today, says Don Schuerman.
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Manage
Make the marriage of humans and bots a success
In part two of his Ask the Expert discussion of working alongside chatbots, cobots and AI, IBM's Gene Chao focuses on the importance of change management.
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Who's afraid of the digital workforce?
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The new CIO job description
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Gen. Stanley McChrystal on leadership
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E-Handbook | October 2018
Staring down cybersecurity risks in the digital organization
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E-Handbook | September 2018
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E-Handbook | June 2018
RPA strategy: A must-have for digital transformation
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E-Handbook | September 2017
ITSM strategy for an agile, secure digital transformation
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CIO Basics
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e-commerce (electronic commerce or EC)
E-commerce (EC), an abbreviation for electronic commerce, is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.
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SWOT analysis
SWOT analysis (strengths, weaknesses, opportunities and threats analysis) is a framework for identifying and analyzing the internal and external factors that can have an impact on the viability of a project, product, place or person.
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Get Started
How to write an IT mission statement
These free IT mission statement examples and how-tos can help CIOs and their IT departments identify and refine their organizational goals.
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Vendor Resources
- Rethink Your Software Monetization Strategy –White Paper
- Why Winning Support Teams Stick to One Tool –White Paper
- How 2,300 IT Leaders Are Tackling the Cloud –White Paper
Blog: TotalCIO
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RPA bots vs. case management -- both have value, one is transformative
RPA bots save costs, boost productivity and can improve customer experience. What they don't do is provide the transformational process change most companies need today, says Don Schuerman.Continue Reading
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Adobe CFO John Murphy on CFO role as digital transformation evangelist
Adobe's John Murphy discusses the CFO role in digital transformation at the recent MIT Sloan CFO Summit. One new aspect of his job: He's out there selling digital transformation.Continue Reading
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Business automation, robotics and business process management
IBM Think panel gives expert tips on implementing RPA
Implementing RPA requires planning and coordination between multiple parts of the business to be effective. Execs at IBM Think share tips on how to craft a winning RPA strategy.
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Enterprise artificial intelligence (AI)
GE builds AI bots, assigns them managers
To get a handle on its AI strategy, GE is making AI more human: It's creating AI bots and assigning them to managers. Challenges abound.
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Digital business transformation and innovation
Vendor view: CIO leadership trumps new IT tools in 2019
Tech executives sound off on the IT trends they see shaping CIO strategies in 2019. AI and cloud loom large, but the test for CIOs is not just technical.