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The New Balance of Power: IT and Operations - Vendor Webcast
ABOUT THIS WEBCAST

Premiered:

01 NOV 2006, 12:00 EST (17:00, GMT)

Speakers:

Phil Verghis - President and Founder, The Verghis Group

Sean Tierney - Director, IT Market Strategies, MRO Software

Summary:

In order to ensure they are capable of fully supporting the needs of the business, IT departments must identify the most important services it provides and prioritize how resources are allocated accordingly.

Attend this Webcast today to learn how to:

  • Communicate effectively with business units
  • Gain an understanding of the mechanisms of each business unit
  • Adopt a customer-facing view to internal processes to optimize efficiency
  • Apply Maximo IT service management disciplines to maximize service delivery performance
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