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Achieving IT visibility, compliance and integration with MRO Software's Maximo ITSM - Vendor Webcast

ABOUT THIS WEBCAST

Premiered:

01 OCT 2006, 14:00 EDT (18:00, GMT)

Speakers:

Sharad Joshi - Practice Head, IT Asset and Service Management, Birlasoft

Jerry O'Neill - Senior Industry and Solutions Marketing Manager, MRO Software

Summary:

In this Webcast, MRO Software customer Birlasoft explains how Maximo ITSM improved their IT operations by providing service level management, IT asset tracking and software license compliance.

Learn more about the benefits of Maxiomo ITSM and the improvements to Birlasoft's IT infrastructure by listening to this webcast, which also covers:

How to establish a centralized service desk with ITIL-based service support and delivery processes
The challenges and benefits of establishing Change and Configuration Management processes

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