CIO: Technology for higher education makes a valuable IT investment

CIO: Technology for higher education makes a valuable IT investment

Date: Jul 10, 2012

At Madison College in Wisconsin, CIO Igor Steinberg is focused on fulfilling the school's hands-on learning mission by investing in technology for higher education, providing both students and faculty with the access and opportunities they crave.

In this video, filmed at the Fusion 2012 CEO-CIO Symposium in Madison, Wis., Site Editor Wendy Schuchart sits down with Steinberg to discuss how he allots his IT budget to provide the most relevant technology for higher education in a number of fields, including audiovisual technology and communications, manufacturing and marketing.

Steinberg explains that students and faculty in higher education are independent and desire convenient access to dispersed learning opportunities. When strategizing technology for higher education, CIOs should educate their user community about what's conceivable given available resources, and ensure that users are benefitting from the IT spending push.

Read a partial transcript from this interview below, and watch the video to learn more about how Steinberg gives students and faculty access to technology in higher education.

Wendy Schuchart: You've mentioned that technology is really changing the world. How do your internal customers deal with those changes, versus the expectations of the executive board or executive team?

Igor Steinberg: Our internal customers are primarily faculty, and I guess students are external customers. But faculty and students, in many ways, are quite independent. I would say they are riding the wave of consumerization and expect to do whatever they need to do when they need to do it and in the way they want to do it. So, those are their expectations.

The expectations of the executives are that IT is supporting the mission of the institution, that we are helping the organization in a meaningful way to realize its key goals, and that -- by the way -- all of the systems that we have had up until this point in time continue to run just fine and have adequate performance. We can take for granted that they will serve us as long as we need them to serve us; so that, I think, is their perspective. It's a critical service, a critical utility within the organization that helps it succeed.

How do CIOs today need to adjust their strategic planning in the new world order?

Well I don't want to be too presumptuous that I know what all CIOs should do. But the presentation I just gave [at the Fusion conference] was really about the concept of shrinking your strategic planning cycle time by replacing a more defined or deterministic process with one that involves business-level experimentation to identify potential new core competence. So, that would be the adjustment. It's not really for CIOs; it's for CIOs to support the business as it modifies its strategic planning process to use experimentation or, more bluntly, to place bets on what's going to be more important in the future to the business.

Let us know what you think about the story; email Wendy Schuchart, Site Editor. For midmarket IT news and updates throughout the week, follow us on Twitter @ciomidmarket.

More on IT and business management for Small Business

  • canderson

    Inside the PayPal Start Tank incubator

    VIDEO - In this Startup Spotlight video, PayPal COO David Chang talks to Features Writer and videographer Kristen Lee about how a new incubation program -- Start Tank -- benefits startups and benefits PayPal as well.
  • canderson

    Hopper: Crunching big data, making travel easier

    VIDEO - Startup Hopper has set its sights on disrupting the travel business, with a hefty assist from big data and an aggressively agile work environment.
  • canderson

    Best career advice for IT executives looking to excel in their field

    VIDEO - Earning a well-regarded reputation is important for leaders in any field. In this video, glean the best career advice from influential IT executives.
  • How to develop a clear cloud contract with your provider

    News - Crafting a specific, clearly defined cloud contract with your provider is crucial to staving off security problems and SLA breaches. In this tweet jam recap, participants shared tips on how to best communicate needs to cloud providers.

    ( Aug 15, 2014 )

  • Kristen Lee

    Kristen Lee

    Contributor - Kristen Lee is features writer for SearchCIO, where she covers mainly cloud and mobile computing.
  • IT service provider management quiz for CIOs

    Quiz - Is your IT service provider management strategy sufficient to tackle the cloud, SaaS and other vendor-dependent technologies? Review our recent CIO coverage and take our quiz to find out.
  • Four obstacles that hold startups back and big businesses could help solve

    News - The challenges startups face range from securing office space to finding affordable housing for the team when salaries are low or non-existent. Here's how PayPal is lending a helping hand with its Start Tank incubator.

    ( Jul 18, 2014 )

  • leadership

    Definition - Leadership is the ability of an individual or a group of individuals to influence and guide followers or other members of an organization.

There are Comments. Add yours.

TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: