ITIL training: The benefits of e-learning DATE: 10 Aug 2009
There are various IT Infrastructure Library (ITIL) training options available to enterprise IT organizations, including e-learning, on-premise and location-based. Each offers its own pros and cons. Some of the benefits of e-learning include flexible delivery options and easy navigation.
In this video, ITIL consultant David Pultorak presents a CIO's top 10 list of considerations for e-learning as an option for ITIL training. Stay tuned at the end of the video for information on receiving a 15% discount on ITIL e-learning tools from Pultorak & Associates.
VIDEO PRESENTER: Pultorak is founder and chairman of Pultorak & Associates. He is a 20-year veteran IT professional who has helped many leading companies implement and improve service and systems management processes and tools. Pultorak has reflected that experience in his content contributions to ITIL and the Microsoft Operations Framework, as well as in numerous books, articles and speeches. Prior to his consulting career, he managed support and data center operations at pharmaceutical giant Johnson & Johnson. Pultorak has a master's degree from the University of Pennsylvania.
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