Tools and Technologies: Tackling IT Infrastructure Library v3
You're almost there: your organization's staff is on board with ITIL and you've mapped out an execution plan. But what tools and technologies must you master in order to implement the new system as smoothly as possible? And what do you need to know about ITIL v3? Learn how to effectively assess, install and manage ITIL tools.
ITIL v3: FAQs from your peers
SearchCIO.com | 18 Sep 2007 ARTICLE - ITIL expert David Pultorak answers frequently asked questions about ITIL v3.
ITIL v3 Service Strategy: FAQs on Book 1
SearchCIO.com | 18 Sep 2007 ARTICLE - ITIL expert David Pultorak answers common questions about the new ITIL Service Strategy Core Practice Book 1.
ITIL v3 Service Design: FAQs on Book 2
SearchCIO.com | 18 Sep 2007 ARTICLE - ITIL expert Moira Stepchuk answers common questions regarding the ITIL v3 Core Practice Book 2 on Service Design.
ITIL V3 CIO Mediacast Published by: SearchCIO.com | 04 Jun 2007 WEBCAST AND PODCAST SERIES - ITIL version 3 has arrived! Now what? Get the lowdown on the latest version of the IT Infrastructure Library with podcasts from SearchCIO.com.
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