Enterprise ITIL and ITSM

NEWS: 1 - 3 of 31

	Six Sigma, ITIL, other business processes cut IT costs in lean times SearchCIO.com | 02 Dec 2008 ARTICLE - Business processes such as Lean Six Sigma and ITIL are better ways to reduce your IT costs than just blindly making cuts, say Forrester experts.

	How Allstate used ITIL to achieve IT and business alignment SearchCIO.com | 17 Jun 2008 ARTICLE - Allstate has used ITIL to standardize change management and bring IT into alignment with the company's business goals. So far, the process is working.

	10 ITIL implementation mistakes and fixes SearchCIO.com | 12 Mar 2008 ARTICLE - An IT Infrastructure Library (ITIL) implementation requires changes for people and processes. Pink Elephant notes the top 10 ITIL deployment mistakes and how to overcome them.

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EXPERT TECHNICAL ADVICE: 1 - 3 of 8

	The range of ITIL training tools and techniques and how they add value Submitted By: SearchCIO.com | 27 May 2009 TIP - Learn how to incorporate ITIL training tools such as simulation workshops, process modules and use cases into your ITIL service management training.

	IT asset management focus drives Toyota Motorsport Submitted By: SearchCIO.com | 11 Jun 2008 TIP - With a more focused asset management process, Toyota Motorsport trimmed system redundancy, saving $450,000 a year.

	ITIL: Top five tips to kick-start your strategy Submitted By: SearchCIO.com | 28 May 2008 TIP - ITIL V3 marks its one-year anniversary this month. Here are some tips for CIOs who are ready to kick-start their ITIL strategy.

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REFERENCE & LEARNING: 1 - 3 of 7

	FAQ: How does the Six Sigma methodology benefit IT? SearchCIO.com | 25 Jun 2009 FAQ - The Six Sigma methodology has helped companies improve customer service and eliminate errors for years. Learn how IT can reap the benefits of this service-driven methodology.

	IT leadership and strategy guides for CIOs SearchCIO.com | 25 Mar 2009 CIO BRIEFINGS - Leading your IT organization through calm and troubled waters alike requires innovative strategies and top-notch leadership skills.

	ITIL best practices for enterprise CIOs 29 May 2008 BRIEFINGS - As IT infrastructures evolve, IT professionals are seeing the value in adopting ITIL best practices. This month's CIO Briefing offers CIOs' expert advice and resources on ITIL.

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WEBCASTS: 1 - 3 of 3

	Part 2: ITIL implementation strategies for IT executives - Expert Webcast VIEW WEBCAST PREMIERED:   09 NOV 2006, 09:00 EST (14:00, GMT) SUMMARY:   Attend this Webcast to learn how to improve IT and senior executive collaboration as well as IT and business strategy alignment.

ITIL best practices for achieving compliance and IT governance - Expert Webcast VIEW WEBCAST PREMIERED:   01 OCT 2006, 13:00 EDT (17:00, GMT) SUMMARY:   IT governance and compliance pressures are continuing to have a significant affect on the way IT organizations operate. Attend this Webcast today to learn how your organization can achieve compliance goals by implementing a successful IT governance framework.

	Webcast - Part I: Introduction to ITIL for the IT Executive - Expert Webcast VIEW WEBCAST PREMIERED:   03 AUG 2006, 13:00 EDT (17:00, GMT) SUMMARY:   Attend this Webcast to hear an executive-level introduction to IT service management (ITSM) and ITIL with particular emphasis on the key components IT executives must consider during the decision-making process.

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DOWNLOADS: 1 - 3 of 5

	ITIL market update: Expert podcast series Published by: SearchCIO.com | 03 Jun 2008 PODCAST - In this expert podcast series, IT Infrastructure Library (ITIL) consultant Larry Killingsworth highlights the latest trends on ITIL certification, change management and more.

	ITSM guidance: An expert video series Published by: SearchCIO.com | 03 Jun 2008 VIDEOS - In this ITSM video series, you'll hear from leading industry experts on topics such as cost service models, certification, implementation and more.

	Five ways to justify a CMDB implementation: Expert podcast Published by: SearchCIO.com | 01 Feb 2008 PODCAST - A CMDB is essential to any large enterprise's IT Service Management plan. Here are five tried and true justifications for deploying a CMDB.

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SEE ALSO - Topics Related to Enterprise ITIL and ITSM:  Cost-cutting strategies for CIOs, Contract negotiations and legal issues, Vendor selection and management, Managing cloud computing, Business process management, CIO and IT salaries, CIO career development and career paths, Domestic outsourcing, IT governance, IT project management and portfolio management, IT spending and budgeting, IT staff development and retention, IT training and certifications, Leadership and strategic planning, Offshore outsourcing, Return on investment, Vertical industries