IT governance

MUST READ FAQ: How does the Six Sigma methodology benefit IT? FAQ - The Six Sigma methodology has helped companies improve customer service and eliminate errors for years. Learn how IT can reap the benefits of this service-driven methodology.

NEWS: 1 - 3 of 111

	New IT management framework focuses on business value SearchCIO.com | 08 Feb 2010 ARTICLE - Enterprises such as Chevron and Merck are working together to shape an emerging IT-management best practices framework.

	The road to agile IT runs through IT services management and PPM SearchCIO.com | 20 Jan 2010 ARTICLE - Agile IT can be realized with IT services management best practices and project portfolio management, but IT leaders need to clean house first.

	ITIL best practices and lessons for the new year SearchCIO.com | 30 Dec 2009 ARTICLE - The value of implementing ITIL best practices is clear to IT, but not always to the business. Find out how some ITIL users increased ITIL adoption in 2009 and get tips for 2010.

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EXPERT TECHNICAL ADVICE: 1 - 3 of 8

	SOA best practices from Amtrak Submitted By: SearchCIO.com | 11 Nov 2009 TIP - Amtrak's chief SOA architect offers advice to CIOs on implementing SOA services, from creating a plan and choosing standards to governance and monitoring.

	Botched IT outsourcing contract shows need for governance, SLAs Submitted By: SearchCIO.com | 28 Oct 2009 TIP - Virginia's $2 billion IT outsourcing contract has gone awry, with service interruptions and missed deadlines. Find out what lessons were learned on IT governance and clear SLAs.

	SOA governance: How and why to build it into your SOA initiative 22 Apr 2009 TIP - Service-oriented architecture governance prevents duplication of services and wins business buy-in. Here's how to start or improve your governance effort.

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REFERENCE & LEARNING: 1 - 3 of 11

	FAQ: Next-generation business intelligence systems SearchCIO.com | 22 Dec 2009 FAQ - Find out how CIOs are taking their business intelligence strategies to the next level with new approaches to gathering, accessing, measuring, displaying and sharing information.

	IT management FAQ guides for enterprise IT strategies SearchCIO.com | 19 Nov 2009 FAQ - In these IT management FAQ guides, get answers to frequently asked questions about technologies and methodologies such as ITIL, Lean thinking, Six Sigma, Agile and more.

	FAQ: Agile practices and their role in software development SearchCIO.com | 17 Nov 2009 FAQ - Companies are increasingly using agile practices to improve software project outcomes. Learn more about agile here, from Scrum to Extreme Programming and more.

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DOWNLOADS: 1 - 3 of 3

	Business service management software and tools for IT service delivery Published by: SearchCIO.com | 24 Nov 2009 PODCAST - Learn how business service management software and tools can help better align IT with the business and improve governance and service delivery.

	Mastercard CTO Rob Reeg on project portfolio management Published by: SearchCIO.com | 17 Apr 2008 PODCAST - Priceless: IT and the business are simpatico at MasterCard Worldwide. Rob Reeg tells SearchCIO.com why he's having so much fun at the nation's No. 2 payment system.

	10 ways to improve IT service quality and reduce costs using an ITIL CMDB Published by: SearchCIO.com | 08 Mar 2007 WEBCAST - This webcast debunks common Configuration Management Database (CMDB) myths and shows how to improve IT service quality while reducing costs with an ITIL CMDB.

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DEFINITIONS: 1 - 1 of 1

	GRC (governance, risk management and compliance) software 03 Mar 2008 WORD - GRC (governance, risk management and compliance) software allows publicly-held companies to integrate and manage IT operations that are subject to regulation. Such software typically combines applications that manage the core ...

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SEE ALSO - Topics Related to IT governance:  Contract negotiations and legal issues, Vendor selection and management, Managing cloud computing, Business process management, CIO and IT salaries, CIO career development and career paths, Domestic outsourcing, IT project management and portfolio management, Enterprise ITIL and ITSM, IT spending and budgeting, IT staff development and retention, IT training and certifications, Leadership and strategic planning, Offshore outsourcing, Return on investment, Vertical industries, Cost-cutting strategies for CIOs