Enterprise CRM software

NEWS: 1 - 3 of 55

	Customer feedback management tools advance, but still no social media SearchCIO.com | 01 Dec 2009 ARTICLE - Customer feedback management tools offer new functionality, but responding to social media often falls to the call center.

	Cloud computing helps firm bring call center in-house, integrate apps SearchCIO.com | 03 Mar 2009 ARTICLE - Cloud computing allows a firm to bring its call center in-house to improve customer service, plus integrate applications and provide executive dashboards. Here's how.

	On-demand data integration ties HD Supply to customers SearchCIO.com | 29 Jul 2008 ARTICLE - HD Supply had six months to move its disparate suppliers and customers off Home Depot's legacy systems and onto a new platform.

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EXPERT TECHNICAL ADVICE: 1 - 3 of 6

	Using SaaS CRM for application integration gives users single sign-on Submitted By: SearchCIO.com | 25 Feb 2009 TIP - Learn how a financial services firm modernized system functionality by integrating SaaS CRM with 10 back-end systems. The result: saved time, new clients and big ROI.

	Self-service technologies help companies help themselves Submitted By: SearchCIO.com | 25 Apr 2007 TIP - Self-service technologies not only put employees and customers in control, but also reduce costs and lets workers focus on the important things.

	With ERP, implementation is just step one Submitted By: SearchCIO.com | 28 Mar 2007 TIP - After Willamette Valley deployed its new ERP system, it discovered training employees and setting expectations were just as important as the technology.

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REFERENCE & LEARNING: 1 - 3 of 3

	Enterprise business software and services guides for CIOs SearchCIO.com | 09 Nov 2009 CIO BRIEFINGS - They're the nuts and bolts of IT, the lifeblood of your IT organization. Explore the critical IT systems and software that you use every day with these CIO Briefings.

	Customer relationship management software guide for CIOs SearchCIO.com | 08 Nov 2007 CIO BRIEFING - CRM is essential to the success of any business. In this Executive Guide, you'll find the resources and advice you need to implement and/or manage an enterprise CRM system.

	Content management systems for CIOs SearchCIO.com | 05 Apr 2007 CIO BRIEFING - A content management system (CMS) can help make sense of your organization's various documents, Web pages, blogs and other resources.

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	SEE ALSO - Topics Related to Enterprise CRM software:  Supply chain management software, Enterprise business intelligence software, ERP software for enterprise CIOs, Web 2.0 applications, Enterprise application integration, Enterprise SOA and Web services, Enterprise SaaS, Open source enterprise software, Business performance management, Enterprise application development