Enterprise customer relationship management (CRM) software and programs help any sales force take better care of its customers. For IT, making sure enterprise CRM software is constantly available and on point is key. Find the latest on CRM solutions, including news, tips and other resources, in this section.
On-demand data integration ties HD Supply to customers
SearchCIO.com | 29 Jul 2008 ARTICLE - HD Supply had six months to move its disparate suppliers and customers off Home Depot's legacy systems and onto a new platform.
Software development process is too slow, SAP CEO says
SearchCIO.com | 06 Dec 2007 ARTICLE - The chairman and CEO of the world's largest business software company says software development is too slow. Amen to that, SAP.
Using SaaS CRM for application integration gives users single sign-on
Submitted By: SearchCIO.com | 25 Feb 2009 TIP - Learn how a financial services firm modernized system functionality by integrating SaaS CRM with 10 back-end systems. The result: saved time, new clients and big ROI.
Self-service technologies help companies help themselves
Submitted By: SearchCIO.com | 25 Apr 2007 TIP - Self-service technologies not only put employees and customers in control, but also reduce costs and lets workers focus on the important things.
With ERP, implementation is just step one
Submitted By: SearchCIO.com | 28 Mar 2007 TIP - After Willamette Valley deployed its new ERP system, it discovered training employees and setting expectations were just as important as the technology.
Software and services guides for CIOs
SearchCIO.com | 25 Mar 2009 CIO BRIEFINGS - They're the nuts and bolts of IT, the lifeblood of your IT organization. Explore the critical IT systems and software that you use everyday with these CIO Briefings.
Customer relationship management software guide for CIOs
SearchCIO.com | 08 Nov 2007 CIO BRIEFINGS - CRM is essential to the success of any business. In this Executive Guide, you'll find the resources and advice you need to implement and/or manage an enterprise CRM system.
Content management systems for CIOs
SearchCIO.com | 05 Apr 2007 CIO BRIEFINGS - A content management system (CMS) can help make sense of your organization's various documents, Web pages, blogs and other resources.
TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.