This quarter, check out our tips and advice on how to coordinate the ITIL stakeholders in your organization to successfully meet business requirements by using an IT service design process and get answers to the most frequently asked questions about ITIL v3.
ITIL v3: FAQs from your peers
SearchCIO.com | 18 Sep 2007 ARTICLE - ITIL expert David Pultorak answers frequently asked questions about ITIL v3.
ITIL v3 Service Strategy: FAQs on Book 1
SearchCIO.com | 18 Sep 2007 ARTICLE - ITIL expert David Pultorak answers common questions about the new ITIL Service Strategy Core Practice Book 1.
ITIL v3 Service Design: FAQs on Book 2
SearchCIO.com | 18 Sep 2007 ARTICLE - ITIL expert Moira Stepchuk answers common questions regarding the ITIL v3 Core Practice Book 2 on Service Design.
Understanding ITIL: Adopting and adapting processes must come first
Info-Tech Research Group, Special to SearchCIO.com | 01 Oct 2007 RESEARCH REPORT - ITIL is growing in popularity among IT leaders. However, many CIOs don't truly understand ITIL basics. Those new to ITIL must establish specific goals for ITIL prior to initiation.
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