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Enterprise customer relationship management (CRM) software

IN THIS TOPIC:  NEWS (52) , EXPERT TECHNICAL ADVICE (5) , REFERENCE & LEARNING (3)

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SAP lifts the skirts on its 'industrialized' software
SearchCIO.com | 06 Dec 2007
ARTICLE - The chairman and CEO of the world's largest business software company says software development is too slow. Amen to that, SAP.
CRM projects fail because users say 'no thanks'
SearchCIO.com | 18 Oct 2007
ARTICLE - New research shows that about one-third of CRM projects fail. Sales reps don't want to use the technology, experts have found. It's up to you to show them the way.
Firms mull over blogs, but doubt business value
SearchCIO.com | 18 Jul 2007
ARTICLE - New research shows a majority of companies are considering deploying corporate blogs, but see limited business value in the technology.
Blogging's ROI becoming clearer
SearchCIO.com | 03.07.2007
OPINION - More than just a cool way to communicate, corporate blogging can actually save enterprises money, effort and time.
IT execs eager to exploit Web 2.0 wave
SearchCIO.com | 24 Oct 2006
ARTICLE - What good is a blog if no one reads it? IT managers find out and begin to make blogging and other Web 2.0 tools a more strategic part of their business.
SaaS CRM extends to remote support
SearchCRM.com | 30 Aug 2006
ARTICLE - Despite some initial security trepidation, Okuma Corp. has implemented a hosted remote support application.
CRM back on track, according to report
SearchCRM.com | 16 Aug 2006
ARTICLE - CRM is on a growth path once again, and while SAP and Oracle are leading the market, on-demand applications are driving the investment, according to AMR.
CRM SaaS vendors make move to mobile
SearchCRM.com | 26 Jul 2006
ARTICLE - On-demand CRM vendors are extending their functionality into mobile applications, and though they can be a good fit for some, there's still a need for mobile platforms.
Outsourced call centers maintain growth
SearchCRM.com | 18 Jul 2006
ARTICLE - The market for North American contact center outsourcing is expected to continue down a steady growth path, according to recent research.
ERP, CRM drive modest hiring gains in tight market
SearchCIO.com | 19 Jun 2006
ARTICLE - CIOs are hiring, but for very specific purposes -- and according to a new survey, it's likely they'll have to up the ante in order to get the very best talent.


  1 - 10 of 52 in News << Previous   page 1 2 3 4 5 6   Next >>

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