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Guidance on insourcing application development and mana
Insourcing your IT application development and management can bring you closer to your mission-critical applications and data. Learn how to bring application work back in-house.
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IT disaster recovery planning lessons from an FAA outag
Does the recent FAA outage contain lessons for CIOs? You bet, starting with the fact that most IT disasters are exactly like the one that hobbled the flight management system.
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SOA best practices from Amtrak
Amtrak's chief SOA architect offers advice to CIOs on implementing SOA services, from creating a plan and choosing standards to governance and monitoring.
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IT outsourcing woes show need for governance, SLAs
Virginia's $2 billion IT outsourcing contract has gone awry, with service interruptions and missed deadlines. Find out what lessons were learned on IT governance and clear SLAs.
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Do your data recovery solutions address these issues?
Our expert describes how to do a reality check to ensure that your disaster recovery strategy and data recovery solution pay off in the long run.
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Leveraging ITIL with other process methodologies
ITIL can be more effective when used with other process methodologies, like Six Sigma, PPM and ISO 20000. Learn how to leverage mixed process methodologies.
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Swine flu pandemic planning: A resources roundup
Swine flu preparedness will top enterprise CIO agendas this fall as offices create business continuity plans in case of widespread absenteeism. Learn more in this H1N1 flu guide.
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Recession squeezing IT disaster recovery budgets
The recession is forcing CIOs to focus on risk assessments, processes and business resiliency to trim IT disaster recovery services. The result, say providers, is better decisions.
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Cloud computing vendor ecosystems would benefit users
A partner network hosted by one provider, like Amazon's EC2, can mean cost and performance advantages for customers of those services. Here's how.
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The real cost of cloud computing services
Cloud computing services reallocate costs and save you money in the short term, but companies should keep in mind what the usage-based model will cost long term.
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ITIL training: Tools and techniques
Learn how to incorporate ITIL training tools such as simulation workshops, process modules and use cases into your ITIL service management training.
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How to organize and train your staff for BPM success
Here's how organizations are setting up their business process management efforts, from centers of excellence to training that focuses on certain aspects of BPM.
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How and why to build in SOA governance
Service-oriented architecture governance prevents duplication of services and wins business buy-in. Here's how to start or improve your governance effort.
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Integrating server virtualization in a private cloud
Integrating server virtualization technology in a private cloud can offer benefits including flexibility, cost savings and consolidation -- if implemented and managed correctly.
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Access management system means cost savings, compliance
Growth and turnover made user provisioning a huge task for business owners and IT here, before a major effort to classify users and deploy an identity and access management system.
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Cost reduction strategies for your sourcing contracts
CIOs should revisit their strategic sourcing contracts and work closely with their suppliers to analyze current spending and achieve maximum cost reductions.
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SaaS CRM plus integration gives users a single sign-on
Learn how a financial services firm modernized system functionality by integrating SaaS CRM with 10 back-end systems in a $250k project. The result: time savings, new clients and big ROI.
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Seven tips to improving enterprise data protection
CIOs should take a holistic approach to enterprise data protection. Security expert Mark Egan offers seven tips for enhancing your data protection policy.
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Tips for enhancing IT's role in improving the economy
IT can help improve the current economy by participating in a strategic planning process that includes cutting costs, measuring performance and prioritizing projects
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Business process improvement tops CIOs' 2009 agenda
Business process improvement takes first chair as CIOs look to deliver business results with tight resources, say IT execs and Gartner's CIO Agenda study.
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Winning cybersecurity battles takes a team effort
Learn how to tackle cybercrime from former White House CIO Theresa Payton and former federal Cybersecurity Coordinator Howard Schmidt.
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A CIO's five-point plan for managing endpoint security
Niel Nickolaisen offers a five-point solution for managing endpoint security for the hyper-connected enterprise -- starting with data governance.
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When seeking PaaS providers, smaller can be better
Smaller PaaS providers or the usual suspects? Gartner's Yefim Natis discusses the pros of partnering with PaaS startups and how to avoid the cons.
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Myths and challenges of hybrid cloud management
A successful hybrid cloud management strategy means asking the right questions. Gartner analyst Chris Wolf shares the top queries CIOs need to make.