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Security solutions: Cost-justification guidelines
CIOs often have trouble justifying the value of security solutions to the business side. ROI expert Tom Pisello offers four tips for cost justifying IT investments.
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Company outsources telecom expense management and saves
As wireless costs increase, many companies are looking for ways to better manage their telecom expenses. One construction company decided to outsource its telecom expense management and saw its pho...
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Avian flu possibility shifts IT's focus to people
A potential avian flu epidemic causes IT to shift its focus to the people within the organization.
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ITIL Version 3: Perfecting processes to solve problems
ITIL is a set of suggested standards and practices for setting up efficient processes to solve your IT and business problems. Here's a look at the enhancements being made in Version 3, which is set...
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Instilling a HIPAA mindset
The Health Insurance Portability and Accountability Act is weeks away. To be compliant, it's a matter of the right mindset.
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Leading indicators deliver better business results
IT can provide tremendous value to those responsible for delivering business results by proactively identifying emerging problems and taking timely action to address them. ROI expert Dan Merriman o...
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VoIP helps company trim costs, response time
Byram Healthcare needed an efficient system to deal with thousands of customer support phone inquires. The company implemented a VoIP system that has helped it cut costs and more effectively respon...
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On-demand cuts costs, increases success rate of CRM
Hosted customer relationship management (CRM) vendors are winning over customers with offerings that are cheaper and easier to implement than on-premise products.
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Email archiving benefits compliance and IT management
Compliance regulations are driving increased spending on email archiving solutions. But enterprise CIOs should take more proactive measures to realize the additional business benefits of email mana...
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Business process reengineering leads to 500% ROI for ba
A business process re-engineering efforts helped one bank achieve more than 500% ROI in eight months.The project also allowed the financial institution to effectively optimize internal processes an...
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Don't just calculate ROI. Help deliver it.
IT and business teams are beginning to put more effort into measuring the actual business value enabled by their technology investments.
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Information security metrics that work
Effective information security metrics can help CIOs better justify their security investments.
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Offshore outsourcing contracts should focus on value, n
Price is no longer the most critical issue to address in an offshore outsourcing relationship. Offshore outsourcing contracts should focus on value, not price.
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Get more ROI from your SOA investments
Find out how to get ROI from SOA projects, and make sure your CEO gets the point of service-oriented architectures.
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Lake Forest Hospital's Rx for HIPAA compliance
In this case study, learn how merging networks helped one medical facility with HIPAA compliance requirements.
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Network security: Where's the ROI?
When it comes to network security, the CFO is probably certain that it's a big expense with no return. Here's how to determine network security ROI.
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Disaster recovery planning get sanother look after Hurr
Disaster recovery planning is being revisited by many CIOs post Hurricane Katrina
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Server management costs soar, says IDC
According to IDC's latest report, server revenues are down while shipments are up. But IT shops are picking up the cost of managing more machines.
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SAP software on-demand: The hidden costs
SAP software, including CRM on-demand has basic sales force automation features, but integrating with back-end systems and mapping data to the on-demand platform could add fees.
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VoIP security measures won't stop hackers
VoIP security measures won't stop hackers from breaking in. Security experts warn putting VoIP systems on the Internet could open a Pandora's box of challenges. Learn how to address potential issues.
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#MITCIO tweets and tips on architecting for the future
Six takeaways from the MIT Sloan CIO Symposium on architecting the enterprise for cloud, big data, mobile, you-name-it.
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The role of the CIO is (still) changing
What's the CIO's role in today's data-driven, mobile, social, cloud business environment? That was a major theme for MIT Sloan CIO Symposium tweeters.
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Winning cybersecurity battles takes a team effort
Learn how to tackle cybercrime from former White House CIO Theresa Payton and former federal Cybersecurity Coordinator Howard Schmidt.
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A CIO's five-point plan for managing endpoint security
Niel Nickolaisen offers a five-point solution for managing endpoint security for the hyper-connected enterprise -- starting with data governance.