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Mitigate mobile security threats
Mobile security threats aren't just a nuisance, they're also expensive. Find out how to reduce your risk with these steps.
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Internal IT academies provide innovative training, lear
IT training is becoming a priority for CIOs -- as a result, many organizations are investing in internal IT academies to offer specific training and skills improvement to staff members.
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Mobile technologies: Creating an effective business pla
For mobile technologies, a comprehensive deployment and support strategy is essential to achieving ROI.
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Help desk, IT processes alignment critical to success
Understanding your IT organization's fundamental processes is essential to selecting the right help desk technology.
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Benefits of outsourcing go beyond pricing
Companies are looking beyond low-cost options when evaluating the many benefits of outsourcing. As the outsourcing market becomes more price competitive, business value and governance become the to...
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Managed security services stop spam, deliver ROI
A managed security service provider helped ESL Federal Credit Union reduce administrative costs and free up IT staff time, resulting in high ROI -- not to mention less spam.
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Self-service technologies help companies help themselve
Self-service technologies not only put employees and customers in control, but also reduce costs and lets workers focus on the important things.
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ITIL V3 is almost here: What should you expect?
ITIL version 3 promises to improve alignment between IT and the business, as well as enhance efficiencies and cut costs. What are the other pros and cons and how quickly -- or if at all -- should u...
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CMS proves its ROI mettle
Once implemented successfully, a content management system (CMS) not only improves organization and efficiency, but also pays for itself within a year and a half.
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ITIL training essential part of IT and business integra
As IT functions become more fully integrated into an organization's business objectives, the need for training across IT disciplines has become more important. Investments in ITIL training and cert...
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ITIL process success: Get people on your side
Executive and employee support can be the biggest barriers to ITIL process adoption. In his latest column, Brian Johnson offers advice on how to secure executive support and appoint ITIL champions ...
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With ERP, implementation is just step one
After Willamette Valley deployed its new ERP system, it discovered training employees and setting expectations were just as important as the technology.
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ISO 20000 implementation: Addressing the common pitfall
The ISO 20000 global standard includes the necessary requirements for an organization employing an IT service management system. Learn how to overcome common ISO 20000 implementation mistakes.
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BI Competency Centers tackle cost and legal concerns
CIOs are investing in Business Intelligence Competency Centers as a formal initiative to develop a self-service environment for creating reports and queries.
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Monitoring technologies making headway with CIOs
Catching unscrupulous employees gambling online isn't the only reason to monitor Web activity. Employee monitoring can also help CIOs make better use of network resources.
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Remote backup: Making the business case to your CEO
CIOs are being forced to take a closer look at their remote backup plans as they staff more off-site workers and face continual compliance concerns.
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Virtualization by the numbers: ROI not just about hardw
If you can believe the numbers bandied about at a recent virtualization forum in New York, virtualization has gone mainstream and increasingly will drive business policies and strategy.
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Selling project management to your CEO
A strong project management atmosphere in IT departments provides the necessary tools and processes to take increasingly complex initiatives from idea to installation. But CIOs still struggle with ...
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Top five IT/Business Strategies tips of 2006
The weather has turned cold and the malls are packed with crazed holiday shoppers. That can mean only one thing: The end of the year is nigh! With that in mind, we thought now would be a good time ...
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Does IT training drive value?
Retirements and a lack of skilled new workers are spurring new CIO interest in retention and training.
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#MITCIO tweets and tips on architecting for the future
Six takeaways from the MIT Sloan CIO Symposium on architecting the enterprise for cloud, big data, mobile, you-name-it.
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The role of the CIO is (still) changing
What's the CIO's role in today's data-driven, mobile, social, cloud business environment? That was a major theme for MIT Sloan CIO Symposium tweeters.
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Winning cybersecurity battles takes a team effort
Learn how to tackle cybercrime from former White House CIO Theresa Payton and former federal Cybersecurity Coordinator Howard Schmidt.
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A CIO's five-point plan for managing endpoint security
Niel Nickolaisen offers a five-point solution for managing endpoint security for the hyper-connected enterprise -- starting with data governance.