CIO Tips
  • BPM principles for a tech-savvy customer base

    Learn five BPM principles for delivering products and services to customers who want to conduct business in an individualized, intimate and instantaneous way.

  • Personality mix critical to your startup team

    Finding people with the right experience and skills to build your new business is critical, but it's the personality mix of a startup team that can make or break a small business.

  • A CIO checklist on data ownership

    Social, mobile, analytics and cloud computing require a fresh look at issues related to data ownership, according to Harvey Koeppel. His eight-point CIO checklist can help.

  • FedEx social platform: Lessons learned

    What big company doesn’t want a social networking platform that lets employees really connect, communicate and create? Take it from a pro: The benefits are many and, yes, it is hard to do.