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Don't just calculate ROI of IT projects. Help deliver it

Dan Merriman, Contributor
04.25.2006
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IT and business teams are beginning to put more effort into measuring the actual business value enabled by their technology investments. Here are three reasons to calculate ROI of IT projects -- and why it's become more important:

Once IT and the business decide they must calculate ROI of IT projects, they should work well as a team to identify the business value of investments, establish the right means for measuring the value, and continually assess and improve the value delivered over time. Following are some key best practices to successfully deliver quant

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For years, the focus on calculating the ROI of an IT initiative quickly waned once a project was given the go-ahead. With increased corporate emphasis on performance management and better tools at its disposal, IT now has the chance to work with the business to continually add value to the bottom line.

Dan Merriman is president of Chapin Consulting Group Inc. in Needham, Mass He helps corporate users and vendors maximize the business value gained from major investments in technology. He can be reached at dmerriman@chapinconsulting.com.

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