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Outsourcing with the software vendor
What's the difference between SLO and SLA?
Won't governing existing SLAs offend our service providers?
What industry sector outsources the most?
Top three questions for a potential outsourcer
What should go into an SLA?
What's the difference between an outsourcing agreement and a service-level agreement?
Benefits of outsourcing
Mitigating outsourcing risks
Is outsourcing still a threat to American workers?
IT portfolio management
The state of outsourcing
The importance of outsourcing
What is utility computing?
The future of e-commerce
E-commerce vs. e-business
CyberCash or EFT?
Methods for measuring effectiveness of interface
The role of QA teams
The roles and responsibilities of CIOs
IT/business alignment standards and sources
ERP solutions for insurance companies
TCO and CRM
Using benchmark data to estimate cost savings
Do traditional ROI planning models apply to electronic business?
VoIP vs. LD rates
How can I shift to a career in business outsourcing?
Outsourcing to Malaysia or Singapore?
Is outsourcing maturing?
Economic justifications for offshoring are bust
How can I make my managers do their job?
We need a non-e-mail way to organize our projects