Digital Insights

IT Vendor Selection and Management

• Enterprise digitization's secret ingredient: Fusion teams

  Cross-functional or 'fusion' teams are critical to meeting fast-changing digital challenges. Here are the four must-have team attributes for successful enterprise digitization.  Continue Reading

• Why EA should take the lead on improving customer experience

  The business shift to digital goods and services gives IT a critical role in improving the customer experience. Here's why CIOs are assigning enterprise architecture the job.  Continue Reading

• Reshape the role of the PMO for the digital era

  The project management office needs a new mandate to be a player in digital transformation. Matt McWha offers advice on how to rethink the role of the PMO.  Continue Reading

• Break the bottleneck with this new IT/business engagement model

  CIO teams need to interact more directly with business stakeholders -- from the digital sophisticates to the digital naïfs. Here are five elements of a new business engagement model.  Continue Reading

• Product line management is fundamental to the new IT operating model

  Digital transformation requires CIOs to rethink the way IT operates. At the center of the new IT operating model is product line management, explains CEB's Matt McWha.  Continue Reading