Digital business transformation and innovation
Digital business transformation and innovation strategies are essential to corporate success as digital innovation increasingly brings a competitive advantage. Read news, tips and opinion to help your company implement digital business transformation best practices to adapt to -- and profit from – new technologies and processes influencing IT.
Top Stories
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Tip
08 Apr 2024
How to create a proof of concept with 6 free templates
What is a proof of concept and how does it help an organization? We dive into the importance of writing a PoC and provide a list of free template examples to help get you started. Continue Reading
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Tip
13 Mar 2024
17 potential costs of shadow IT
Companies should be vigilant and consider the significant costs associated with shadow IT. Learn about these overlooked issues and how they affect the organization. Continue Reading
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Definition
25 Aug 2022
transactional leadership
Transactional leadership, also known as managerial leadership, is a leadership style where leaders rely on rewards and punishments to achieve optimal job performance from their subordinates. Continue Reading
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Definition
27 Jun 2022
chief transformation officer (CTO)
Chief transformation officer is an executive role, often in the C-suite, that focuses on bringing about change as well as growth in revenue and profit to an organization. Continue Reading
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Feature
10 Dec 2021
The Bigger Truth: Cybersecurity splurge and who needs 5G?
Commentary on the venture capital cybersecurity splurge, Ericsson's Vonage acquisition and the ESG 2022 Technology Spending Intentions Survey. Steve also asks: Who needs 5G, anyway? Continue Reading
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News
07 Dec 2021
Microsoft unveils responsible AI guidelines and dashboard
The tech giant unveiled 10 guidelines for organizations to consider when building AI models, and a dashboard that data scientists can use to ensure their models are ethical. Continue Reading
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Feature
22 Nov 2021
How CIOs can improve employees' digital fluency quotient
Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company. Continue Reading
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News
19 Nov 2021
Digital transformation projects face expansion hurdles
The pandemic accelerated cloud adoption, but staffing shortages could stall projects without the help of third-party providers; more IT channel news. Continue Reading
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Guest Post
15 Nov 2021
Business capabilities must define transformation efforts
Moving toward business and digital transformation depends on a clear understanding of business capabilities and how they should function in the future. Continue Reading
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Tip
28 Oct 2021
What digital experience monitoring means for network teams
Digital experience monitoring integrates several monitoring tools to provide a comprehensive view into the performance of endpoints, applications and the network. Continue Reading
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Feature
21 Oct 2021
Big opportunities for strategic CIO leadership today
CIOs and technology leaders have unprecedented opportunities to lead their enterprises in meeting today's new demands. Here are some of those opportunities -- and some challenges. Continue Reading
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Guest Post
13 Oct 2021
How to harness the disruption of hyperautomation
Hyperautomation technologies will disrupt business and IT operations, but smart organizations can use them as fuel for successful transformation. Continue Reading
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Guest Post
01 Oct 2021
Trials of pandemic-driven enterprise tech modernization
Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization. Continue Reading
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Definition
30 Sep 2021
Project planning: What is it and 5 steps to create a plan
Project planning is a discipline addressing how to complete a project in a certain timeframe, usually with defined stages and designated resources. Continue Reading
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Guest Post
29 Sep 2021
CIOs lead digital transformation as pilots, co-pilots, engineers
According to Genpact's partnered study with the MIT Sloan CIO Symposium, CIOs assume one of three roles: pilots, co-pilots or engineers. Here's how each role leads digital change. Continue Reading
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Guest Post
08 Sep 2021
3 keys to transforming your business with hyperautomation
The advancement of hyperautomation allows businesses to dramatically change how they operate and their ultimate success, if they take the right approach. Continue Reading
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Feature
26 Aug 2021
RPA market booms as enterprises automate with bots
The RPA sector is expected to reach nearly $3 billion this year as new vendors compete with larger established RPA specialists and tech giants for enterprise automation business. Continue Reading
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Guest Post
17 Aug 2021
How IT can enable long-term hybrid remote work
Hybrid work is here to stay. To keep employees happy and productive, CIOs should partner with stakeholders companywide to design a hybrid remote program suitable for the long term. Continue Reading
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Feature
30 Jul 2021
Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more. Continue Reading
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Definition
28 Jul 2021
Six Sigma
Six Sigma is a business methodology for quality improvement that measures how many defects there are in a current process and seeks to systematically eliminate them. Continue Reading
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Definition
28 Jul 2021
CVO (Chief Visionary Officer)
The Chief Visionary Officer (CVO) is a newer title where the holder is expected to have a broad and comprehensive knowledge of all matters related to the business of the organization, as well as the vision required to steer its course into the future. Continue Reading
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Guest Post
12 Jul 2021
Can tech self-correct the skills gap by upskilling employees?
You'll need a rock-solid L&D plan, the support of stakeholders and employee buy-in to close the skills gap in your organization. Here's what leaders need to know. Continue Reading
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Tip
16 Jun 2021
4 tips for CIOs managing agile teams
By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started. Continue Reading
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Feature
26 May 2021
Accenture Cloud First exec cites C-suite engagement
In this Q&A, Accenture Cloud First lead Karthik Narain reflects on the business group's first months of operations and the growing C-suite interest in cloud computing. Continue Reading
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News
26 May 2021
Winning CIOs crack the code of business-IT alignment
The five finalists for the 2021 MIT Sloan CIO Leadership Award have hit upon a straightforward way to achieve business-IT alignment: Be the business. Continue Reading
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Tip
19 May 2021
5 tips on how to build agile teams in the new workplace
As business leaders begin looking into ways to become more agile in the workplace, we're diving into how they can effectively create agile teams for any given project. Continue Reading
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Tip
18 May 2021
4 agile team best practices to follow in the enterprise
Agile teams can help businesses respond to change more quickly, which is crucial in today's digital age. According to experts, these are the best practices to follow. Continue Reading
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Feature
14 May 2021
RPA vs. cognitive automation: What are the key differences?
CIOs are now relying on cognitive automation and RPA to improve business processes more than ever before. Here are the important distinctions between the two technologies. Continue Reading
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Feature
14 May 2021
Biden sets stage for national AI strategy
Biden's focus on AI includes funding research and development, manufacturing chips in the U.S. and preparing a workforce to use AI tools. Continue Reading
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Feature
29 Apr 2021
What are the benefits of cognitive automation?
As CIOs embrace more automation tools like RPA, they should also consider utilizing cognitive automation for higher-level tasks to further improve business processes. Here's why. Continue Reading
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Tip
26 Apr 2021
4 benefits of cross-functional agile teams
As organizations are adopting more agile practices, we're diving into how they can benefit from creating cross-functional agile teams across multiple departments. Continue Reading
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Feature
23 Apr 2021
National Grid CIO champions data-driven business strategy
Andi Karaboutis, group chief information and digital officer at National Grid, discusses the ways in which she's utilizing data and emerging tech like AI to fuel business growth. Continue Reading
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Feature
23 Apr 2021
The future of e-commerce: Trends, tips, traps to avoid
The term 'e-commerce' has been around for decades. What does it mean for today's businesses? Not what it did in the 1990s -- or even a mere 12 months ago. Continue Reading
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Feature
21 Apr 2021
CIO role post-pandemic is 'opportunity of a lifetime'
What is the CIO's role in 2021? Genpact's Sanjay Srivastava, a speaker at this year's MIT Sloan CIO Symposium, says CIOs are becoming 'co-creators' of new business models. Continue Reading
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Feature
12 Apr 2021
Enterprise architecture has business's ear at Scottish Water
Scottish Water's enterprise architecture team leader discusses how engaging with business leaders and software tools can help with digital transformation initiatives. Continue Reading
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Feature
09 Apr 2021
AR use cases gain ground due to COVID-19, maturing tech
AR technology is growing beyond technical instruction, helped by work-from-home mandates and maturing technology. Continue Reading
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Feature
06 Apr 2021
Evolving role of the CIO key to the future of work
Allan Tate, executive chair of the MIT Sloan CIO Symposium, explains how the pandemic pushed CIOs to the forefront as enterprises scrambled to adapt to a new normal. Continue Reading
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Podcast
30 Mar 2021
What is the status of quantum computing for business?
In this episode of Today I Learned (about data), we discuss the status of quantum computing, its current challenges and when businesses can expect to use it in their day-to-day operations. Continue Reading
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Feature
24 Mar 2021
Amazon Care expands as demand for big tech regulation grows
Amazon expands its healthcare delivery service Amazon Care against the growing interest in telehealth and the growing intensity of big tech regulation. Continue Reading
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Feature
22 Mar 2021
How to measure the success of agile transformation
In his new book 'Sooner, Safer, Happier,' Jonathan Smart dives into the ways in which organizations can achieve better outcomes through business agility. Continue Reading
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Definition
15 Mar 2021
transformational leadership
Transformational leadership is a management philosophy that encourages and inspires employees to innovate and develop new ways to grow and improve the path to a company's future success. Continue Reading
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Feature
01 Mar 2021
What are the advantages and disadvantages of RPA?
While RPA offers several benefits in the enterprise, there are also a few drawbacks. According to experts, these are the top eight pros and five cons of RPA for organizations to consider. Continue Reading
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Guest Post
24 Feb 2021
4 ways to measure digital experience to drive tech optimization
As organizations adopt more technologies to strengthen business processes, it's important they factor in the ways they can measure the digital experience for employees and users. Continue Reading
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News
23 Feb 2021
Security top of mind for digital transformation projects
Like the transformation of their IT systems, SAP customers will need to modernize their security strategies as they move to the cloud, according to a new ASUG and Onapsis survey. Continue Reading
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Guest Post
18 Feb 2021
Digital adoption a key success factor for organizations post-pandemic
Digital adoption platforms are slated to become a crucial aspect within organizations as they continue to undergo digital transformation to thrive in today's market. Here's why. Continue Reading
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Tip
12 Feb 2021
5 technology strategy tips for higher education CIOs
Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions. Continue Reading
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Guest Post
08 Feb 2021
3 technology predictions for 2021
As IT leaders prepare their organizations for the year ahead, we're offering insights into the technology trends we predict will have the biggest impact. Continue Reading
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News
04 Feb 2021
The Open Group updates IT4IT, adds digital architect option
The Open Group zoned in on digital transformation initiatives with its new architecture certification option and IT4IT's 3.0 reference architecture update. Continue Reading
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Feature
03 Feb 2021
Understanding the difference between RPA and AI
RPA and AI adoption are rapidly increasing, but there's still some confusion over the coevolving technologies. Here we dive into their capabilities and how they can work together. Continue Reading
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Tip
28 Jan 2021
A cloud migration roadmap for CIOs
Migrating workloads to the cloud can be a daunting task -- but with a roadmap in place, CIOs are better equipped to make decisions that will help ensure the migration is a success. Continue Reading
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Feature
26 Jan 2021
What CIOs need to know about the future of hyperautomation
Appian founder and CEO Matt Calkins dives into the benefits of hyperautomation and how unifying technologies will ultimately help enterprises achieve success in today's digital age. Continue Reading
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Tip
22 Jan 2021
3 steps to recalibrate a strategic IT roadmap
Business leaders must reevaluate their IT roadmap to ensure it aligns with today's growing landscape. Deloitte's IBM Alliance Lead Terri Cobb shares three steps to help get started. Continue Reading
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Feature
20 Jan 2021
What CIOs need to know about RPA in IT operations
We have yet to see a big investment in RPA for IT operations, but that could change as experts identify it as an area that can yield significant benefits for CIOs and their departments. Continue Reading
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Feature
04 Jan 2021
C-suite execs give future technology predictions for the decade
What will keep CIOs busy this decade? From machine learning to cybersecurity, IT leaders are providing insights on technologies they predict will be accelerated over the next 10 years. Continue Reading
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Feature
29 Dec 2020
The impact of blockchain in the midst of the COVID-19 pandemic
Organizations across several industries from healthcare to retail are turning to blockchain to help support critical business functions as a result of the pandemic. Here's why. Continue Reading
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Tip
10 Dec 2020
5 strategies to deliver customer service in information technology
Organizations undergo digital initiatives with the customer in mind, but to deliver outstanding CX, CIOs and their teams must provide the same service and UX to employees. Continue Reading
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Tip
04 Dec 2020
The benefits of CIO dashboards and tips on how to build them
CIO dashboards can be a vital tool for assessing metrics in real time to gain insight on IT performance and support better decision-making. Here, we dive into how to build one. Continue Reading
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News
03 Dec 2020
The Open Group, UN tackle government enterprise architecture
The Open Group is teaming up with a United Nations agency on best practices, guides and standards to show resource-strapped governments how to architect their digital transformations. Continue Reading
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Guest Post
24 Nov 2020
Link software development to measured business value creation
Companies must balance customer needs against potential risks during software development to ensure they aren't ignoring security but not falling behind competitors at the same time. Continue Reading
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Tip
24 Nov 2020
5 digital transformation success factors for 2021
With the right planning, leadership and skills, companies can use digital transformation to drive improved revenues and customer satisfaction in the year ahead. Continue Reading
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Feature
24 Nov 2020
How does bureaucracy affect business? It's complicated
In his new book, 'The (Delicate) Art of Bureaucracy,' Mark Schwartz, enterprise strategist at AWS and former government bureaucrat, reveals how IT leaders can use bureaucracy to their advantage. Continue Reading
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Guest Post
24 Nov 2020
Will we see less technical debt due to COVID-19 transformation?
Forrester analyst Brian Hopkins offers his thoughts on how trends might be affected by many companies' rush to adopt digital transformation as a result of COVID-19. Continue Reading
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Feature
20 Nov 2020
IT leaders discuss the role of AI during pandemic
While AI adoption was impacted by the pandemic, companies adapted. Enterprise executives explain why the results bode well for longer-term changes to how they do business. Continue Reading
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Feature
16 Nov 2020
Enterprise execs talk post-pandemic strategy
At the Connected Enterprise conference, a cross-section of CIOs and other IT leaders discussed their plans for a future in a post-pandemic workplace and what they've learned so far. Continue Reading
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Guest Post
16 Nov 2020
How automated help desk tools can drive remote productivity
Working from home isn't going away anytime soon, putting an increased strain on IT management. Craig Greenhalgh explains how automated help desk tools could help IT employees. Continue Reading
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Feature
13 Nov 2020
Predictive maintenance: Definition, benefits, example, strategy
Predictive maintenance is a promising approach to monitoring equipment and preventing failures. Learn about the benefits of this approach and how to get started. Continue Reading
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Feature
13 Nov 2020
CIOs: Nominate your IT services partner for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization. Continue Reading
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Feature
09 Nov 2020
Leading CIOs say building digital-ready culture is top priority
During the fifth 2020 MIT Sloan CIO Digital Learning Series, CIOs discuss how they've accelerated and sustained a digital cultural change in more traditional organizations. Continue Reading
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Guest Post
06 Nov 2020
Communication best practices for companies during COVID-19
Many teams have been separated for most of the year, but are they communicating effectively? Use these communication best practices to help collaboration as teams remain separated. Continue Reading
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Feature
30 Oct 2020
Cybersecurity and resilience tips from the city of Atlanta CIO
Gary Brantley, CIO of the city of Atlanta, spoke at the 2020 Gartner IT Symposium/Xpo Americas about how the city's IT department rebounded after a 2018 ransomware attack. Continue Reading
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Feature
22 Oct 2020
Why CIOs need to establish an automation CoE
With organizations continuing to automate business processes across several departments at a rapid pace, it's time they consider implementing a Center of Excellence. Here's why. Continue Reading
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Tip
16 Oct 2020
COVID-19 jolts tech spending, spurs more flexible vendor terms
IT spending by companies in the early days of COVID-19 quickly turned to cost-cutting. Learn how vendors responded with new terms and aggressive discounting for new business. Continue Reading
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Guest Post
15 Oct 2020
8 ways CIOs can help companies emerge strong after COVID-19
We continue to navigate the choppy waters created by the COVID-19 pandemic, but here are eight ways companies can enable digital transformation and overcome an uncertain economy. Continue Reading
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Guest Post
05 Oct 2020
During digital transformation, CIOs are the secret weapon
Organizations need to look toward CIOs again as they move forward with digital transformation. CIOs can help navigate the uncertainty of how the pandemic affects their business. Continue Reading
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News
30 Sep 2020
The Open Group finalizes Open Agile Architecture standard
The Open Group published a new standard to provide guidance and best practices for enterprise architects transitioning to Agile methodologies for digital transformation. Continue Reading
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Feature
23 Sep 2020
Enterprise architect job still requires IT in critical role
Jeanne Ross offers advice to existing and aspiring enterprise architects and discusses the latest trends as she reflects on 26 years of researching enterprise architecture at MIT. Continue Reading
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Feature
23 Sep 2020
Holy Grail still elusive in enterprise architecture strategy
MIT's Jeanne Ross discusses why enterprise architecture projects succeed and fail and what companies can do to better align technology with strategic business goals. Continue Reading
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Feature
21 Sep 2020
Integrating AI and blockchain technologies in the enterprise
In his new book, Ganesh Prasad Kumble explores the impact of AI on blockchain applications and the value the combination of the two technologies can bring to the enterprise. Continue Reading
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Feature
18 Sep 2020
MSP roles and responsibilities are undergoing rapid change -- here's why
It's a new era for managed service providers and CIOs. MSPs increasingly act as strategic partners, helping IT teams fulfill the outsized role technology plays in business success. Continue Reading
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Podcast
18 Sep 2020
How machine learning model management plays into AI ethics
In the first episode of the 'Today I Learned' podcast, we're exploring the topic of ethical AI with insights from Scott Zoldi, the chief analytics officer at FICO. Continue Reading
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Feature
16 Sep 2020
Enterprise architecture strategy experts offer pandemic tips
Enterprise architecture experts offer up advice and tips for organizations coping with budget constraints and staffing pressures in the wake of the COVID-19 pandemic. Continue Reading
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Feature
09 Sep 2020
Top 9 ways RPA and analytics work together
As the use of automation technologies continues to grow in the enterprise, experts are offerings tips on how organizations can utilize RPA to improve business analytics. Continue Reading
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Guest Post
28 Aug 2020
Why you should consider the transformative power of Agile
Saggezza speaks with Mastercard and WillScot to offer a look at the Agile methodology for software development and how teams may benefit from using it in 2020. Continue Reading
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Guest Post
18 Aug 2020
Your chief digital officer can't be an afterthought anymore
As we all adjust to the new normal, the digital experience a company provides is more important than ever. Companies need to reconsider how they handle their digital leadership. Continue Reading
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Guest Post
18 Aug 2020
The framework for your digital transformation during COVID-19
Companies need to remain agile during the pandemic, especially when it comes to your digital transformation journey. Alisia Genzler offers a strategy for moving forward. Continue Reading
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Feature
17 Aug 2020
Application architecture changes force IT to adjust focus
IT teams should focus on developer needs to control security and cost management and prevent vendor lock-in as businesses demand faster application turnaround, a consultant advises. Continue Reading
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Feature
14 Aug 2020
RPA in ERP modernizes legacy system with automation
Organizations are turning to RPA to automate business processes connected to legacy ERP systems rather than replacing them. Here's a look into how it's delivering benefits. Continue Reading
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Feature
13 Aug 2020
Process automation in education helps school during COVID-19
Using process automation, a school in Sydney helped keep classes going online by automating the daily roll call process. Organizations have increasingly turned to automation and AI during COVID-19. Continue Reading
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Feature
10 Aug 2020
Top 10 causes of RPA failures and how to avoid them
Experts in automation offer insight on why RPA implementations fail in the enterprise and how IT leaders can avoid them to ensure they're getting the most out of the technology. Continue Reading
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Feature
06 Aug 2020
Accenture cloud computing paves way for integration plan
Penelope Prett, CIO at Accenture, aims to provide employees a holistic user experience, taking advantage of cloud computing to integrate various technology tools. Continue Reading
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Feature
31 Jul 2020
Why ISO 56000 Innovation Management matters to CIOs
CIOs looking to further drive innovation in the workplace can turn to ISO 56000 standards, which include the fundamentals, structure and support to sustain the right innovative culture. Continue Reading
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Feature
27 Jul 2020
Enterprise architecture heats up to meet changing needs
Forrester Research analyst sees barriers to enterprise architects moving forward in skills, tools' ROI and tech-savvy execs who don't want them collaborating with the business. Continue Reading
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Feature
24 Jul 2020
The rise of 'modern applications': Why you need them
Flexible, scalable, user-friendly and predominantly cloud-based, modern applications are built for change. Read about the features of modern apps and why your company needs them. Continue Reading
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Tip
16 Jul 2020
Top 7 edge computing challenges in the enterprise
While organizations are seeing the benefits of bringing data closer to the edge, there are some challenges that come with edge computing that IT leaders should be aware of. Continue Reading
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Feature
02 Jul 2020
3 benefits of digital manufacturing
To save time and money while also streamlining production, companies are increasingly turning to digital manufacturing. Here's a look at three benefits. Continue Reading
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Feature
18 Jun 2020
3 CIOs talk driving IT strategy during COVID-19 pandemic
At the 2020 MIT Sloan CIO Symposium Leadership Award presentation, the finalists discussed their role in helping manage their companies through a crisis and prepare them for recovery. Continue Reading
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News
02 Jun 2020
ChefConf 2020 cites partner role in digital transformation
Executives speaking at ChefConf cited the role of partners in guiding customers through the sometimes difficult digital transformation journey. Chef also unveiled new tools. Continue Reading
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Feature
28 May 2020
Digital transformation projects pick up pace under pressure
IT service providers see accelerating demand for cloud, data analytics, AI and automation as organizations face the challenge of retooling their operations as the economy reopens. Continue Reading
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Feature
15 May 2020
Creating agile conversations in digital transformation initiatives
Douglas Squirrel and Jeffrey Fredrick, authors of the book 'Agile Conversations,' dive into the significance of improved conversations while undergoing digital transformations. Continue Reading
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Opinion
07 May 2020
Hybrid cloud ecosystem enables digital transformation
The digital economy has led to a dramatic increase in not just cloud adoption but on-premises data and workloads. Hybrid clouds seamlessly move applications and data between them. Continue Reading
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Tip
07 May 2020
6 reasons to consider data automation in 2020
There's no denying the potential of data automation in the enterprise. Here we've identified the reasons why CIOs and other IT leaders should consider automating data in 2020. Continue Reading
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Feature
06 May 2020
How IT leaders in retail can tap into blockchain's potential
By creating a solid data foundation based on standards, data quality checks and collaboration, blockchain for retail use cases could eventually usher in the user experience that customers want. Continue Reading