soft skills
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soft skills


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DEFINITION - Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which tend to be specific to a certain type of task or activity, soft skills are broadly applicable.

Soft skills are sometimes broken down into personal attributes, such as:

  • optimism
  • common sense
  • responsibility
  • a sense of humor
  • integrity
  • time-management
  • motivation.
and interpersonal abilities, such as:
  • empathy
  • leadership
  • communication
  • good manners
  • sociability
  • the ability to teach.

It's often said that hard skills will get you an interview but you need soft skills to get (and keep) the job.

Learn more about CIO career development and career paths
IT conferences: Prepare for success: A solid game plan is essential to any IT conference. CIOs who know what they want and who they're looking for before they hit the conference floor stand to gain the most.
Career builder advice for CIOs: Career builder advice for CIOs includes how to meet performance metrics and sharpen your business skills.

CONTRIBUTORS: T. L. Parsons
LAST UPDATED: 12 Jun 2009

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More resources from around the web:
- Financialpost.com discusses why soft skills are necessary for leaders.
- Monster.ca explains how to evaluate soft skills.





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hard skills  (SearchCIO.com)
Hard skills are specific, teachable abilities that may be required in a given context, such as a job or university application... (Continued)




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