Email Alerts
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Unified communications about integration, not just productivity tools
If a unified communications strategy is just about which employee productivity tools to support, it misses the point of UC, two experts say. Tip
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IP telephony, VoIP deployment staffing solutions for CIOs
Deploying IP telephony in your enterprise firm? These VoIP deployment tips will help. Tip
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Agile technologies like SOA, Web 2.0 key to CIO success
Heading into 2008, CIOs plan to focus on SOA, Web 2.0 and other agile and flexible technologies to meet the changing needs of the business. Tip
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VoIP savings seen in productivity and long-distance charges
VoIP systems are helping companies see quicker ROI and more immediate costs savings. Tip
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Information technology spending: SOA, virtualization still hot
IT spending for 2008 is expected to increase slightly over 2007, according to early expert predictions. Tip
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Network upgrades bring faster apps and ROI
The emergence of voice traffic is forcing more and more companies to upgrade network infrastructures to handle the added complexity. But picking the right vendor and equipment isn't just a matter of comparing network speed. Tip
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Toll-bypass ROI
It is difficult to quantify how much WAN bandwidth your VoIP calls will use, making an ROI evaluation challenging and full of guesswork. Tom Lancaster offers some strategies in this tip. Tip
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Company outsources telecom expense management and saves big
As wireless costs increase, many companies are looking for ways to better manage their telecom expenses. One construction company decided to outsource its telecom expense management and saw its phone equipment and wireless service expenses almost cut... Tip
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VoIP helps company trim costs, response time
Byram Healthcare needed an efficient system to deal with thousands of customer support phone inquires. The company implemented a VoIP system that has helped it cut costs and more effectively respond to customers' needs. Tip
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VoIP security measures won't stop hackers
VoIP security measures won't stop hackers from breaking in. Security experts warn putting VoIP systems on the Internet could open a Pandora's box of challenges. Learn how to address potential issues. Tip