VoIP and unified messaging management

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  • Five considerations for cooling a VoIP implementation

    Switches supporting Power over Ethernet (PoE) consume more power than non-PoE switches, so whenever you are planning a VoIP installation, you'll also need to plan for higher heat in your data closet. In this tip, find out five power and cooling decis... 

  • Costs drive SMBs to wireless, bundled services

    Small to midsized firms attempting to upgrade communication services find the only vendors who can service them are the large, more expensive providers. 

  • Costs push SMBs to wireless, telecom managed network services

    Small to midsized firms attempting to upgrade communication services find the only vendors who can service them are the large, more expensive providers. 

  • Unified Messaging Hits Critical Mass

    If you are planning a Voice over IP (VoIP) deployment, consider consolidated voice, e-mail, and fax messaging offerings to reduce communication costs and greater flexibility. 

  • Toll-bypass ROI

    It is difficult to quantify how much WAN bandwidth your VoIP calls will use, making an ROI evaluation challenging and full of guesswork. Tom Lancaster offers some strategies in this tip. 

  • Company outsources telecom expense management and saves big

    As wireless costs increase, many companies are looking for ways to better manage their telecom expenses. One construction company decided to outsource its telecom expense management and saw its phone equipment and wireless service expenses almost cut... 

  • Nortel looks to VoIP to bolster user base, loyalty

    In an effort to breathe new life into its withering enterprise presence, Nortel released a slew of promises and VoIP products intended to bolster its user base and credibility among network architects and other IT decision makers. 

  • VoIP now part of phishing attacks

    Learn how attackers are using the widespread deployment of low-cost VoIP to leverage phishing attacks. 

  • VoIP privacy on the WAN

    Is the government listening to your VoIP traffic? Can other companies spy on your WAN? It may sound like a paranoid conspiracy theory, but it's not that far out, technologically speaking. In this tip, Tom Lancaster looks at just how exposed your WAN ... 

  • CIO Decisions 2006: Easing growing pains with a CRM-VoIP cocktail

    Challenged by a spate of mergers, an agricultural lender converged voice and data to leverage its CRM solution and differentiate itself from the competition.