VoIP and unified messaging management

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  • VoIP vs. LD rates

    SearchCIO.com's ROI expert, Tom Pisello, answers one user's question.  Tip

  • CIOs 'old school' with communication

    CIOs may be in the business of high tech, but when it comes to communicating among themselves, just hand them the phone. And that's the way it should be, according to one CIO watcher.  Article

  • Planning keeps VoIP costs under control

    VoIP can overburden the network and lead to numerous hidden expenses, but an analyst explains how proper planning can increase efficiency and decrease cost overruns.  Tip

  • When the worlds of telecom and data collide

    The traditional boundaries between IT and telecom are breaking down. As the differences between data and voice services blur, it's crucial to impose management processes that will control services and identify assets to help put a lid on costs.  Article

  • Gartner: IM hot, grid computing getting warmer

    Instant messaging and location-based services made Gartner's technology "hot" list, which was read off at the research firm's Symposium/ITXpo this week in San Diego. Grid computing and real-time may not be red hot, but they're definitely getting warm...  Article

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