VoIP and unified messaging management

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  • Special Report: Who deserves to be your hosted VoIP service provider?

    Hosted VoIP is quickly emerging as an effective and realistic means to introduce the benefits of IP Telephony (IPT) and convergence into business operations without the financial burden and management overhead of a premise-based phone system. This re... 

  • Network upgrades bring faster apps and ROI

    The emergence of voice traffic is forcing more and more companies to upgrade network infrastructures to handle the added complexity. But picking the right vendor and equipment isn't just a matter of comparing network speed. 

  • SMBs' enthusiasm for converged communications swells

    The adoption of converged communications by SMBs is rising as prices and complexity come down to earth. Managed services rides its coattails. 

  • Networking for CIOs: A SearchCIO.com supercast

    Network management can help CIOs improve communications and reduce costs. Learn more in this supercast from SearchCIO.com and CIO Decisions. 

  • IBM targets threats against Web 2.0 systems

    IBM on Tuesday introduced a security offering designed to detect and prevent cyberattacks directed at instant messaging services, Internet voice networks and other Web 2.0 platforms. 

  • Unified messaging comes of age for SMBs

    Unified messaging (UM) products are more affordable and simpler to implement than ever before. And some are even designed specifically with SMBs in mind. Learn what UM can do for your business. 

  • SearchSMB.com: First-quarter recap

    As we enter the final weeks of the first quarter of the year, it seemed like a good time to revisit some of the advice, news, IT Management Guides and special features from the past few months. 

  • VoIP security barely a blip on SMBs' radar

    Neither vendors nor customers of VoIP services are paying much attention to security, experts say. But just wait until the first major security breach. 

  • IT outlook includes virtualization, SaaS, alignment and VoIP

    Virtualization, VoIP, SaaS and redefining alignment will be big in 2007, predicts Paul Gillin, TechTarget's former editor-in-chief. Find out what else he thinks will rise to the top of IT. 

  • The VoIP migration dilemma

    Looking for a VoIP system on eBay? It's not as crazy as it sounds, and neither are some of these other tips to keep in mind when migrating to VoIP.