Email Alerts
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VoIP security measures won't stop hackers
VoIP security measures won't stop hackers from breaking in. Security experts warn putting VoIP systems on the Internet could open a Pandora's box of challenges. Learn how to address potential issues. Tip
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Number of at-home agents to skyrocket
The number of contact center agents working from home is set to explode over the next three years. One reason? VoIP. Article
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Seven toys for online retailers in '06
Just in time for the holidays, seven technologies you need to have on your list, courtesy of Forrester Research. Article
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Cardinals join VoIP league
The St. Louis Cardinals will open the 2006 season with a new player on the team -- Internet Protocol telephony from SBC Communications and Cisco Systems Article
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Dialing in the VoIP strategic advantage
VoIP has the potential to be the next disruptive technology changing the way businesses communicate. An excerpt from "Harvard Business Review." Article
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New Orleans CIO: VoIP, portals and Katrina
New Orleans CIO Greg Meffert talks with SearchCIO.com about his most harrowing moments after Hurricane Katrina. Interview
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New Orleans CIO: Katrina spurs Internet election
New Orleans CIO Greg Meffert has initiated an Internet-voting project that will allow displaced residents to cast ballots in the next mayoral election. Article
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VoIP, death and taxes -- Are they all inevitable?
CIOs should not be asking if their companies should adopt VoIP, but when. Tip
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VoIP for SMBs: Cutting edge and cutting costs
Thinking of VoIP? So is everybody else. Yankee Group offers some pointers for cutting through the hype. Article
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Is it time for a VoIP firewall?
Some say enterprises may soon need a special firewall to thwart the malicious hackers, spoofers and other threats that can imperil VoIP and other SIP-related communications. Article