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VoIP security and converged networks: A Special Report for CIOs
VoIP adoption hinges on midmarket CIOs' ability to overcome security and bandwidth concerns that go hand in hand with Internet technology. Special Report
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Special Report: Who deserves to be your hosted VoIP service provider?
Hosted VoIP is quickly emerging as an effective and realistic means to introduce the benefits of IP Telephony (IPT) and convergence into business operations without the financial burden and management overhead of a premise-based phone system. This re... Research Report
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Networking for CIOs: A SearchCIO.com supercast
Network management can help CIOs improve communications and reduce costs. Learn more in this supercast from SearchCIO.com and CIO Decisions. Supercast
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Unified Messaging Hits Critical Mass
If you are planning a Voice over IP (VoIP) deployment, consider consolidated voice, e-mail, and fax messaging offerings to reduce communication costs and greater flexibility. Research Report
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Data centers and virtualization management guides for CIOs
Managing the various systems that make up the foundation of your IT organization can seem daunting. That's why we've created these CIO Briefings on maximizing your management muscle. CIO Briefings | 11 Feb 2011
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The ROI of a virtual desktop infrastructure is more than money saved
The virtual desktop infrastructure, or VDI, architecture is making strides in the enterprise, promising business agility and business continuity, not just savings. News | 14 Sep 2010
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When IT disaster recovery plan is put to the test, VoIP becomes savior
As floods test a utility's IT disaster recovery plan, a VoIP installation rescues business continuity efforts and shows the importance of DR planning for non-headquarters offices. Article | 26 Feb 2009
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Ten strategic technologies to watch in 2008
Gartner Inc. picks the technologies that are likely to have the biggest impact on your business in the next 18 to 36 months. Article | 12 Oct 2007
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As IP telephony matures, more CIOs buying into the technology
Maturing IP telephony technology, specifically VoIP, is making its way into more and more businesses while outdated PBX systems (although tried and true) are being shown the door. Article | 30 Aug 2007
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IBM targets threats against Web 2.0 systems
IBM on Tuesday introduced a security offering designed to detect and prevent cyberattacks directed at instant messaging services, Internet voice networks and other Web 2.0 platforms. News | 23 May 2007
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Call centers: Who you gonna call?
United States Rare Coin and Bullion Reserves revamps its IT and call center strategy with contact center distribution system. Article | 07 Dec 2006
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Unified messaging: A beneficial part of any DR plan
Many companies are implementing unified messaging solutions as part of their disaster recovery plans. Experts agree that a consolidated messaging environment can dramatically improve the rebuilding process after a disaster. Article | 06 Oct 2006
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Costs drive SMBs to wireless, bundled services
Small to midsized firms attempting to upgrade communication services find the only vendors who can service them are the large, more expensive providers. Article | 04 Oct 2006
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CIO Decisions 2006: Easing growing pains with a CRM-VoIP cocktail
Challenged by a spate of mergers, an agricultural lender converged voice and data to leverage its CRM solution and differentiate itself from the competition. Article | 14 Jun 2006
- See More: News on VoIP and unified messaging management
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IP telephony, VoIP deployment staffing solutions for CIOs
Deploying IP telephony in your enterprise firm? These VoIP deployment tips will help. Tip
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Agile technologies like SOA, Web 2.0 key to CIO success
Heading into 2008, CIOs plan to focus on SOA, Web 2.0 and other agile and flexible technologies to meet the changing needs of the business. Tip
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VoIP savings seen in productivity and long-distance charges
VoIP systems are helping companies see quicker ROI and more immediate costs savings. Tip
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Information technology spending: SOA, virtualization still hot
IT spending for 2008 is expected to increase slightly over 2007, according to early expert predictions. Tip
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Network upgrades bring faster apps and ROI
The emergence of voice traffic is forcing more and more companies to upgrade network infrastructures to handle the added complexity. But picking the right vendor and equipment isn't just a matter of comparing network speed. Tip
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Toll-bypass ROI
It is difficult to quantify how much WAN bandwidth your VoIP calls will use, making an ROI evaluation challenging and full of guesswork. Tom Lancaster offers some strategies in this tip. Tip
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Company outsources telecom expense management and saves big
As wireless costs increase, many companies are looking for ways to better manage their telecom expenses. One construction company decided to outsource its telecom expense management and saw its phone equipment and wireless service expenses almost cut... Tip
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VoIP helps company trim costs, response time
Byram Healthcare needed an efficient system to deal with thousands of customer support phone inquires. The company implemented a VoIP system that has helped it cut costs and more effectively respond to customers' needs. Tip
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VoIP security measures won't stop hackers
VoIP security measures won't stop hackers from breaking in. Security experts warn putting VoIP systems on the Internet could open a Pandora's box of challenges. Learn how to address potential issues. Tip
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VoIP, death and taxes -- Are they all inevitable?
CIOs should not be asking if their companies should adopt VoIP, but when. Tip
- See More: Tips on VoIP and unified messaging management
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VoIP vulnerabilities: Why firewall protection is not enough
Voice over Internet Protocol (VoIP) systems need to be protected by more than just firewalls. Learn more in this podcast. Podcast
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Data centers and virtualization management guides for CIOs
Managing the various systems that make up the foundation of your IT organization can seem daunting. That's why we've created these CIO Briefings on maximizing your management muscle. CIO Briefings
-
The ROI of a virtual desktop infrastructure is more than money saved
The virtual desktop infrastructure, or VDI, architecture is making strides in the enterprise, promising business agility and business continuity, not just savings. News
-
When IT disaster recovery plan is put to the test, VoIP becomes savior
As floods test a utility's IT disaster recovery plan, a VoIP installation rescues business continuity efforts and shows the importance of DR planning for non-headquarters offices. Article
-
IP telephony, VoIP deployment staffing solutions for CIOs
Deploying IP telephony in your enterprise firm? These VoIP deployment tips will help. Tip
-
VoIP security and converged networks: A Special Report for CIOs
VoIP adoption hinges on midmarket CIOs' ability to overcome security and bandwidth concerns that go hand in hand with Internet technology. Special Report
-
Agile technologies like SOA, Web 2.0 key to CIO success
Heading into 2008, CIOs plan to focus on SOA, Web 2.0 and other agile and flexible technologies to meet the changing needs of the business. Tip
-
VoIP savings seen in productivity and long-distance charges
VoIP systems are helping companies see quicker ROI and more immediate costs savings. Tip
-
VoIP vulnerabilities: Why firewall protection is not enough
Voice over Internet Protocol (VoIP) systems need to be protected by more than just firewalls. Learn more in this podcast. Podcast
-
Ten strategic technologies to watch in 2008
Gartner Inc. picks the technologies that are likely to have the biggest impact on your business in the next 18 to 36 months. Article
-
Information technology spending: SOA, virtualization still hot
IT spending for 2008 is expected to increase slightly over 2007, according to early expert predictions. Tip
- See More: All on VoIP and unified messaging management
About VoIP and unified messaging management
Voice over Internet Protocol (VoIP), data convergence and unified messaging offer time, money and resource savings if managed well. Find VoIP and unified messaging management, deployment and trends information, including resources for CIOs on VoIP technology selection, security and management, voice and data convergence and unified messaging management in this section.