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  • ROI success begins and ends with accountability

    Assigning accountability for ROI results can sometimes mean the difference between a successful project and a failed one. In this tip, learn why accountability is so important to ROI and how to use it your benefit. 

  • SOA registry technology makes ROI easier, according to report

    SOA maturity and ROI need registry technology providing visibility, monitoring and metering, according to a new report for CFOs and CIOs released by Nucleus Research. 

  • Vendor management key to maximizing ROI

    Vendor management is key to maximizing the ROI benefits throughout your project's lifecycle. Learn more in this month's ROI column. 

  • BI tools give beer maker reason to toast

    Guinness maker Diageo had a major supply chain problem -- only it didn't know it. See how it fixed the problem and boosted ROI in the process. 

  • Toll-bypass ROI

    It is difficult to quantify how much WAN bandwidth your VoIP calls will use, making an ROI evaluation challenging and full of guesswork. Tom Lancaster offers some strategies in this tip. 

  • SaaS: Is it a wise business investment?

    Companies typically use the ROI metric to measure the initial investment of IT software. This method isn't as useful when companies invest in recurring services and products, such as SaaS models. ROI expert Dan Merriman offers advice on how to make t... 

  • Security solutions: Cost-justification guidelines

    CIOs often have trouble justifying the value of security solutions to the business side. ROI expert Tom Pisello offers four tips for cost justifying IT investments. 

  • Company outsources telecom expense management and saves big

    As wireless costs increase, many companies are looking for ways to better manage their telecom expenses. One construction company decided to outsource its telecom expense management and saw its phone equipment and wireless service expenses almost cut... 

  • Leading indicators deliver better business results

    IT can provide tremendous value to those responsible for delivering business results by proactively identifying emerging problems and taking timely action to address them. ROI expert Dan Merriman offers advice on how to identify and implement leading... 

  • VoIP helps company trim costs, response time

    Byram Healthcare needed an efficient system to deal with thousands of customer support phone inquires. The company implemented a VoIP system that has helped it cut costs and more effectively respond to customers' needs.