Return on investment

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  • Should you put your PCs out to pasture?

    When IT budgets were tight, PC upgrades were the first investments to go. Now that IT organizations have a little more money to spend, they're investing in much-needed PC upgrades. 

  • Experts: Old-fashioned ROI is best

    Don't trust a sales rep's ROI calculator. That's one bit of advice from Nucleus Research, a Wellesley, Mass.-based ROI research firm. spoke with Ian Campbell, CEO of Nucleus and Rebecca Wettemann, vice president of research, about ROI c... 

  • There's nothing 'typical' about ROI when it comes to IT service delivery

    When beset by tight times and flat-lined budgets, IT managers must tread carefully to get projects funded. The task of making a low-risk case for changes to service organizations is complicated by the fact that there are no true rules of thumb for RO... 

  • How to determine the ROI of software projects

    Software developers tasked with minding ROI must balance ease of use of the application, ease of operations, ease of deployment and ongoing maintenance, and ease of initial development. 

  • Time for a change management showdown at Asset Corral

    There is a structural disconnect between what most application vendors define as change management and asset management. By eliminating the gap between the services performed against assets and the static asset management repositories in which inform... 

  • Six decisions IT people shouldn't make

    An information systems expert at MIT's Sloan School of Management explains why some key decisions about IT are best left in the hands of senior business managers. 

  • IT investments that pay off

    Some companies turn their IT investments into a successful driver of productivity. Others turn them into a mess. What separates them? Harvard Business School has come up with three practices that separate the men from the boys. 

  • Meta study: CIOs saved room for security in 2003

    IT spending may have been flat in 2003, but according to a Meta Group study, that "flatness" doesn't apply to security-related investments. 

  • Is ROI having an identity crisis?

    That gulf separating business and IT wouldn't be so wide if each side didn't have a different definition of ROI. While business people have revenues dancing through their heads, the IT people dream of protection from breached and broken systems as we... 

  • Rent-a-Center uses IT for financial and strategic gain

    Learn how Rent-a-Center leverages its internal communications system to provide business and IT value.