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IT portfolio management: Strategy matters more than software, CIOs say
IT portfolio management features aren't a top priority for users of PPM software, a SearchCIO.com survey shows, but PPM strategy is. Article
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Project management governance: How much is enough?
What goes into successful project management governance? The best mix calls for just the right amount of process and a focus on improved project completion rates. Article
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Proven IT ROI strategies in an economic downturn
CIOs who calculate ROI on IT projects are more likely to get executive approval, especially in an economic downturn. Learn how to effectively calculate ROI on new investments in BPM, ITSM and enterprise risk management. Article
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Key to customer service satisfaction: Simplify complexity
Customer service satisfaction can be improved by simplifying complexity, according to business executives interviewed in this chapter of James Champy's newest book. Chapter Download
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Business process management quiz for enterprise CIOs
Business process management (BPM) is gaining momentum as a way to cut costs. Get up to date with our coverage and then test your knowledge with this quiz. Quiz
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BPM software: How to find fast ROI on smaller projects
Business process management (BPM) software can lead to fast ROI when companies use it properly, experts and users say. Learn how to get started here. Article
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Revised project and portfolio management standards get critical review
The Project Management Institute's revised standards for project and portfolio management aren't complete, Gartner says. Find out why PMI disagrees. Article
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Cost reduction tips for your strategic sourcing contracts
CIOs should revisit their strategic sourcing contracts and work closely with their suppliers to analyze current spending and achieve maximum cost reductions. Tip
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Tips for enhancing IT's role in improving the current economy
IT can help improve the current economy by participating in a strategic planning process that includes cutting costs, measuring performance and prioritizing projects Tip
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Unearthing the potential paybacks of enterprise risk management
In this tip, we delve into the guts of enterprise risk management, discuss challenges and potential paybacks and provide some best practices for making it work. Article