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Metrics for continuously improving the value of IT projects
Analysis metrics are now being applied to IT as a result of the magnitude and importance of technology investments. Tip
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Evaluating ROI for anti-spam initiatives
Aside from the pure annoyance of having to deal with it, spam causes more damage when it directly affects your ROI. Tip
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The next wave of technology purchasing
Managers use ROI and TCO tools to make purchasing decisions. This tip discusses a new trend in which buyers relate tools or technologies to how they will impact those who use it. Tip
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ROI survival kit
We've gathered everything you need to know about the basics of ROI in one place. Tip
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Should you put your PCs out to pasture?
When IT budgets were tight, PC upgrades were the first investments to go. Now that IT organizations have a little more money to spend, they're investing in much-needed PC upgrades. Article
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Proving ROI could mean re-engineering a project
The task of making a low-risk case for changes to IT service organizations is complicated by the fact that there are no true rules of thumb for ROI. Tip
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Enterprise ROI selling
as Tip
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Experts: Old-fashioned ROI is best
Don't trust a sales rep's ROI calculator. That's one bit of advice from Nucleus Research, a Wellesley, Mass.-based ROI research firm. SearchCIO.com spoke with Ian Campbell, CEO of Nucleus and Rebecca Wettemann, vice president of research, about ROI c... Interview
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CRM ROI: Fact or fiction?
What is the success rate for ROI from CRM implementations? There are many stats on this topic. Get the facts from our ROI expert. Tip
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There's nothing 'typical' about ROI when it comes to IT service delivery
When beset by tight times and flat-lined budgets, IT managers must tread carefully to get projects funded. The task of making a low-risk case for changes to service organizations is complicated by the fact that there are no true rules of thumb for RO... Article