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A CIO’s guide to outsourcing
Access this e-book and learn outsourcing contract danger signs, how to tell if changing vendors is worth the risk, the importance of encouraging innovation and flexibility from providers, and more! As a CIO, you may be tasked with reexamining your or... E-Book
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Unlock the true benefits of outsourcing
The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings with outs... E-Book
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Strategic outsourcing and vendor management guide
CIO Briefing
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Enterprise outsourcing and IT offshoring guide for CIOs
Enterprise outsourcing and IT offshoring strategies are shifting constantly as CIOs seek the best vendors for their infrastructure and applications needs. Learn more in this guide. CIO Briefing
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Outsourcing solutions FAQ: Getting your outsourcing strategy right
Between economic turmoil and game-changers like cloud and mobile computing, crafting an outsourcing strategy has been anything but easy. This FAQ is your guide to best practices. FAQ
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IT vendor management: Test your IQ on outsourcing, service providers
Effective IT vendor management programs can strengthen relationships with outsourcers and other service providers, boosting efficiencies and cutting costs. Is your strategy solid? Quiz
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CIO's guide to outsourcing application development and management
Application outsourcing will lead enterprise CIO agendas again next year, with IT application development and management services in high demand. Learn more in this guide. CIO Briefing
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Information technology e-books for enterprise CIOs
CIOs must tackle both the IT and business sides of the latest issues. Find advice, news and other resources in our e-books covering hot topics like green IT, outsourcing, business process management and more. E-Book
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Domestic and offshore outsourcing facts CIOs need to know
Take this outsourcing quiz on offshore and domestic outsourcing to determine your knowledge of the IT outsourcing industry. Quiz
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Offshore IT outsourcing strategies guide for CIOs
Offshore IT outsourcing strategies shouldn't center on saving money -- the focus is now on value and risk assessment. Consulting this Executive Guide can help you decide if it's better to send your call center to India or Indiana. CIO Briefing
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IT outsourcing with purpose
Outsourcing is being done in roughly 2/3rds of organizations for three key reasons: IT cost savings, IT efficiency and business value, and to level the playing field for small organizations. Outsourcing has the potential to deliver ongoing budget sav... Research Report
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A Russian offshore services primer
The Russian IT services markets are among many growing alternatives to the dominant Indian offshore services market. Research Report
- See more Essential Knowledge on Offshore outsourcing
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A cloud hangs over CIO budgets and tech hiring
CIOs will face more pressure to cut costs, according to the CIO survey from SIM. But the details of CIO budgets and tech hiring are complicated. CIO Matters | 11 Oct 2012
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Strategy is the goal in business process outsourcing
When is soccer like IT outsourcing? When it's used to explain how businesses need to create strategic value from business process outsourcing. CIO Matters | 05 Jul 2012
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A weak economy is redefining domestic IT outsourcing, but does it pay?
Can domestic outsourcing providers compete with skilled Indian providers and other offshore options? Experts explain why CIOs should do the calculation. News | 23 Jun 2011
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IT offshore outsourcing markets, options on the rise, Gartner says
The never-ending quest to cut IT costs is opening up new IT offshoring markets. Here are a look at Gartner's latest assessment and a new index from IT advisory firm TPI Inc. News | 01 Feb 2011
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A CIO's journey to bring back IT innovation
IT innovation was lost behind an Iron Curtain at H.B. Fuller until "turnaround" CIO Steven John was brought in to shake up the company's Eastern Bloc mentality. CIO Innovators | 27 Jan 2011
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Six questions for building an effective outsourcing strategy
Knowing what not to outsource is not always as obvious as it seems, according to sourcing experts. Here are six questions to help you build an effective outsourcing strategy. News | 22 Dec 2010
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Picking an outsourcing service provider? Avoid these four mistakes
If 2011 is like 2010, choosing the right outsourcing service provider and getting the deal off to the right start will be critical for CIOs. Here are four mistakes to avoid. News | 29 Nov 2010
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Outsourcing trends: Mobile business applications for a business edge
Want to know what your competitors are asking their offshore providers for? Mobile business applications, managed, supported and deployed fast for competitive gain. News | 05 Oct 2010
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Outsourcing trends: Waiting on cloud, CIOs eye two-tier ERP model
As CIOs wait for public-cloud offerings to mature, they look to offshore providers for services that confer competitive advantage. First up: a two-tier ERP or hub-and-spoke model. News | 15 Sep 2010
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Customization is out, as CIOs seek standardized outsourcing solutions
Outsourcing solutions are undergoing a seismic shift, says the head of outsourcing at A.T. Kearney. See what CIOs want from outsourcing companies, and the tradeoffs made in return. News | 08 Sep 2010
- See more News on Offshore outsourcing
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Incentive-based pricing models for your next IT outsourcing contract
Looking to add oomph to your standard IT outsourcing contract? Here are three incentive-based pricing models that might help. Tip
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Knowledge is key in governing the extended enterprise
Governing the extended enterprise requires a new way of thinking about relationships with suppliers and customers; each requires a strategy of its own. Tip
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In choosing the right model for outsourcing, consider three factors
In choosing the right outsourcing model, enterprises need to consider differentiating, "who cares?" and parity factors. Tip
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Seven IT outsourcing strategy tips for emerging technologies
An IT outsourcing strategy for emerging technology follows different rules from those of traditional deals. Here's a tip sheet for outsourcing new IT. Tip
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IT outsourcing in 2009 and beyond: Lessons learned for the new year
IT outsourcing in 2009 ebbed and flowed with the economic recession. What lessons did enterprise CIOs learn that they will carry into their IT outsourcing plans in 2010 and beyond? Tip
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Insourcing IT application development and management: A how-to guide
Insourcing your IT application development and management can bring you closer to your mission-critical applications and data. Learn how to bring application work back in-house. Tip
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Cost reduction tips for your strategic sourcing contracts
CIOs should revisit their strategic sourcing contracts and work closely with their suppliers to analyze current spending and achieve maximum cost reductions. Tip
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Midsized outsourcer perfect fit for midmarket firm
At Church's Chicken, outsourcing IT operations to IBM seemed like a recipe for success. But a smaller, Indian-based firm proved a better value and a better fit than the behemoth Big Blue. Tip
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Benefits of outsourcing go beyond pricing
Companies are looking beyond low-cost options when evaluating the many benefits of outsourcing. As the outsourcing market becomes more price competitive, business value and governance become the top drivers for IT outsourcing. Tip
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Vendor management key to outsourcing success
Vendor management is key to your outsourcing success. Better in-house contract management could help keep the rope from breaking completely. Tip
- See more Tips on Offshore outsourcing
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Is outsourcing still a threat to American workers?
Is offshore outsourcing still a trend? How much of a concern should the American IT worker have that his/her job will be outsourced? Ask the Expert
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How can I shift to a career in business outsourcing?
Ask the Expert
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Outsourcing to Malaysia or Singapore?
Ask the Expert
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Is outsourcing maturing?
Ask the Expert
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Economic justifications for offshoring are bust
Ask the Expert
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'Yes' cultures
Ask the Expert
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unsourcing
Unsourcing is the transfer of an organization's customer service and support functions from paid employees to unpaid or low-paid online communities. Definition
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reshoring
Reshoring is the practice of bringing outsourced personnel and services back to the location from which they were originally offshored. Definition
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strategic sourcing
Strategic sourcing is an approach to supply chain management that formalizes the way information is gathered and used so that an organization can leverage its consolidated purchasing power to find the best possible values in the marketplace. Definition
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rightsourcing
Rightsourcing is selecting the best way to procure a service and deciding whether a company is best served by performing a business requirement in-house (insourcing) or contracting it out to a third-part service provider (outsourcing). Rightsourcing... Definition
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IT outsourcing strategy
An IT outsourcing strategy is a plan derived from assessing which IT functions are better performed by an IT outsourcing service provider than by an organization's internal IT department. Definition
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multisourcing (multi-sourcing)
Multisourcing (multi-sourcing) is an outsourcing approach, most frequently employed by large enterprises, whereby IT operations and technology infrastructure are contracted to a series of vendors, rather than kept in-house or contracted to a select f... Definition
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unsourcing
Unsourcing is the transfer of an organization's customer service and support functions from paid employees to unpaid or low-paid online communities. Definition
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reshoring
Reshoring is the practice of bringing outsourced personnel and services back to the location from which they were originally offshored. Definition
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Incentive-based pricing models for your next IT outsourcing contract
Looking to add oomph to your standard IT outsourcing contract? Here are three incentive-based pricing models that might help. Tip
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A cloud hangs over CIO budgets and tech hiring
CIOs will face more pressure to cut costs, according to the CIO survey from SIM. But the details of CIO budgets and tech hiring are complicated. CIO Matters
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Strategy is the goal in business process outsourcing
When is soccer like IT outsourcing? When it's used to explain how businesses need to create strategic value from business process outsourcing. CIO Matters
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strategic sourcing
Strategic sourcing is an approach to supply chain management that formalizes the way information is gathered and used so that an organization can leverage its consolidated purchasing power to find the best possible values in the marketplace. Definition
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Strategic outsourcing and vendor management guide
CIO Briefing
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Knowledge is key in governing the extended enterprise
Governing the extended enterprise requires a new way of thinking about relationships with suppliers and customers; each requires a strategy of its own. Tip
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rightsourcing
Rightsourcing is selecting the best way to procure a service and deciding whether a company is best served by performing a business requirement in-house (insourcing) or contracting it out to a third-part service provider (outsourcing). Rightsourcing... Definition
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In choosing the right model for outsourcing, consider three factors
In choosing the right outsourcing model, enterprises need to consider differentiating, "who cares?" and parity factors. Tip
- See more All on Offshore outsourcing
About Offshore outsourcing
India. China. Even the Phillipines. These are just a few of the offshore outsourcing destinations to consider when deciding to outsource your IT operations. Pick the right destination, and cost savings will follow. Find the latest on offshore outsourcing, including news, tips and other resources, in this topic section.