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  • ITIL process success: Get people on your side

    Executive and employee support can be the biggest barriers to ITIL process adoption. In his latest column, Brian Johnson offers advice on how to secure executive support and appoint ITIL champions to lead your internal campaign.  Tip

  • ISO 20000 implementation: Addressing the common pitfalls

    The ISO 20000 global standard includes the necessary requirements for an organization employing an IT service management system. Learn how to overcome common ISO 20000 implementation mistakes.  Tip

  • Selling project management to your CEO

    A strong project management atmosphere in IT departments provides the necessary tools and processes to take increasingly complex initiatives from idea to installation. But CIOs still struggle with communicating the value of project management to thei...  Tip

  • Top five IT/Business Strategies tips of 2006

    The weather has turned cold and the malls are packed with crazed holiday shoppers. That can mean only one thing: The end of the year is nigh! With that in mind, we thought now would be a good time to reflect back on the past 12 months. Here, we've ga...  Tip

  • ROI success begins and ends with accountability

    Assigning accountability for ROI results can sometimes mean the difference between a successful project and a failed one. In this tip, learn why accountability is so important to ROI and how to use it your benefit.  Tip

  • Career builder advice for CIOs

    Career builder advice for CIOs includes how to meet performance metrics and sharpen your business skills. IT consultants offer some insights, and provide the strategies CIOs can take to reach their career goals.  Tip

  • Portfolio management moves into prime time

    Business was booming at MGM Mirage, but the resort and casino operator needed to find a better way to manage its many IT projects. A comprehensive portfolio management strategy turned out to be its best bet.  Tip

  • Blog rules, part 2: Best practices to keep you in business

    Author Nancy Flynn of the ePolicy Institute offers the last five of her 10 best practices-based tips on how to make the most of corporate blogs.  Tip

  • Blog rules: Best practices to keep your corporate reputation intact

    Author Nancy Flynn of the ePolicy Institute offers the first five of her 10 best practices-based tips on how to make the most of corporate blogs.  Tip

  • Avian flu possibility shifts IT's focus to people

    A potential avian flu epidemic causes IT to shift its focus to the people within the organization.  Tip

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