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  • Dell plans to cut bonuses, 'eliminate redundancies'

    Michael Dell, who last week resumed control of the company he founded, said there will be no bonuses this year and urged employees to "eliminate redundancies,'' according to an email. Dell, 41, said bureaucracy is the "new enemy'" at the world's seco... 

  • Change management: A better starting point for ITIL

    Many IT organizations begin their ITIL implementations using the incident management module. However, industry expert Brian Johnson suggests that starting with change management instead can actually help improve alignment and add more value to the bu... 

  • Dell has tall order to meet as CEO Rollins is canned

    Kevin Rollins has resigned as CEO of computer giant Dell. Founder and former CEO Michael Dell is stepping back up to the plate. 

  • Vendors-turned-open source rally round midmarket

    Software developers trying to improve their competitive edge by taking their products open source means CIOs will have more flexibility when they shop for software. 

  • Key to IT alignment: Know your place

    What kind of IT organization are you? Do you offer strategic value or deliver on business requests? Industry expert Paul Gillin discusses how IT organizations can successfully define themselves in a way that best matches the needs of the business. 

  • Nonprofit spreads the word with multilingual website

    The global economy is spurring companies to make Web sites in many languages. Translation is the name of the game. Find out how one organization is tackling the task. 

  • Do's and don'ts for effective configuration management

    Companies implementing a configuration management process should review the general guidelines and best practices put together by ITIL consulting firm Pink Elephant. 

  • Crystal ball: Blogging is so over; companies waste $100 billion on networks

    In the world according to Gartner, half of all data centers will lack the power and cooling capacity to operate high-density equipment, blogging will peak and corporate social responsibility will surpass compliance as your CEO's priority. Bone up on ... 

  • You can't pretext an exploding laptop: 2006 winners and losers

    They were the biggest losers -- and the biggest winners. From exploding laptops to a 29-year-old media millionaire, 2006 saw players either rising from the ashes, or falling from grace. Senior writer Linda Tucci picks her favorites of 2006. 

  • CIOs, facilities managers key partners in 2007

    Getting to know the crew in your facilities department could be the best move you make in 2007.