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  • ITIL: Not just for bookworms

    The IT Infrastructure Library, or ITIL, is bringing law and order to the Wild, Wild West of IT services delivery. 

  • Judge drops charges against HP's Dunn

    A judge dropped all charges Wednesday against Patricia Dunn, the former Hewlett-Packard Co. board chairwoman who was accused of fraud in the boardroom spying scheme that rocked one of Silicon Valley's most respected companies. 

  • BPM mind shift drives innovation

    Great innovation often fails because of poor execution. But experts say BPM may be the key to staying the course. 

  • A business performance management primer

    Call it BPM, corporate performance management or enterprise performance management. Whatever the name, it's a technology strategy every CIO should be using. 

  • People skills outrank tech skills, researcher says

    At Gartner's Business Process Management Summit, research VP Diane Morello said tech skills will always be needed, but they'll take a back seat to relationship management. 

  • HP beats Dell (again) at its own game

    Hewlett-Packard surpassed rival Dell in personal computer sales for the second straight quarter. But some analysts raise doubts that the computer giant can sustain the momentum, pointing to an atypical second quarter sales forecast and slippage in ov... 

  • Gartner to CIOs: Change the world, don't automate it

    Rather than driving a strategy focused on continuous improvement, CIOs need to be thinking about how they can use IT to give their employers that competitive edge. 

  • CIO jobs morph from tech support into strategy

    Technology is increasingly being recognized as a vital tool in corporate strategy -- and CIOs are helping to wield it. 

  • Former Dell CEO to get $5M in severance

    Dell Inc. will pay its former chief executive a severance package including $5 million in cash over the next two years, the computer maker disclosed Tuesday. 

  • Dell executive departures now at six

    Dell Inc.'s human resources chief is the latest in the past two months to say he is leaving the company.