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  • ITIL framework finds new stakeholders with V3

    In his latest column, Brian Johnson reviews the evolution of ITIL and how the focus of the latest version is attracting more nontraditional stakeholders and a stronger need for executive support and group participation.  Column | 21 Jun 2007

  • ITIL tough but worth it, says midmarket telco firm

    Just another process? Perhaps. But for one firm, going from no process to being process-centric turned it into a well-tuned IT organization.  Article | 19 Jun 2007

  • Project managers top CIOs' must-have list

    Historically, project managers were a luxury most midmarket companies couldn't afford -- and thought they could do without. But now a growing number of CIOs say without a project manager, why bother?  Article | 14 Jun 2007

  • 'Unlearning' key to success for CIOs

    The CIO for Special Olympics International expounds on the CIO's "call of destiny." The "CEO mountain" is moving to the CIO.  Article | 13 Jun 2007

  • CIOs driving shorter CIO tenure

    Job tenure for midmarket CIOs is shrinking, just as the CIO's role is getting bigger. What's behind the numbers?  Article | 12 Jun 2007

  • SAP appoints its first CTO

    SAP named its first chief technology officer yesterday, the latest move to reorganise its executive ranks following the resignation two months ago of Shai Agassi, president of its products and technologies group.  News | 31 May 2007

  • ITIL V3 a 'substantial update' in approach to IT services

    The new and expanded ITIL v3, released today, aims to put the emphasis where it belongs: on the business. CIOs especially should take notice.  Article | 30 May 2007

  • CIOs fail to show value in training, lose budgets

    Few IT organizations actually measure the value they get out of training their employees. Without proof, CIOs are at risk of losing their training budgets, as well as their employees.  Article | 29 May 2007

  • Green computing slow to take hold in U.S. businesses

    Just about every business wants to be environmentally friendly, but being green isn't cheap and it isn't necessarily easy -- or is it?  Article | 23 May 2007

  • Best Buy's Willett struts business technology

    Business technology is the new information technology. A retail giant offers examples and a prescription for getting there.  Article | 22 May 2007

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