Leadership and strategic planning

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  • IT blueprint

    An IT blueprint, like an architectural blueprint, is a planning tool or document an information technology organization establishes in order to guide its priorities, projects, budgets, staffing and other IT strategy-related initiatives. 

  • IT management

    IT management is the process of overseeing all matters related to information technology operations and resources within an IT organization. 

  • rogue IT

    Rogue IT is the use of unsanctioned information technology resources within an organization.  

  • Chief Digital Officer (CDO)

    A chief digital officer (CDO) is an executive enlisted to help businesses transform traditional IT policies and business processes to accommodate digital sectors such as mobile technology and applications and Web-based information management and mark... 

  • strategic management

    Strategic management is the continuous process of creating, implementing and evaluating decisions that enable an organization to achieve its objectives. 

  • IT centralization (information technology centralization)

    IT centralization (information technology centralization) is the act of concentrating an organization's technology resources under a single entity. 

  • collaboration specialist

    A collaboration specialist is an individual in charge of managing customer experience and implementing a collaborative platform across the enterprise in order to enhance the user experience and employee productivity, and collectively accomplish tasks... 

  • Chief Strategy Officer (CSO)

    A chief strategy officer (CSO), or chief strategist, is an executive charged with helping formulate, facilitate and communicate the overarching strategy of an organization, usually a large corporation. 

  • UX (user experience)

    User experience (UX) encompasses all aspects of an end user's interaction with and attitude toward a given IT system or services, including the interface, graphics and design. 

  • business innovation

    Business innovation is an organization's process for introducing new ideas, workflows, methodologies, services or products.