Leadership and strategic planning

Leadership and strategic planning News

  • March 31, 2015 31 Mar'15

    Six signs your customer service strategy is broken

    What's the measure of a good customer strategy? Consultant Rick Davidson offers examples from Hertz, US Airways, Best Buy and more of what not to do if you want to provide your customers with a positive experience.

  • March 27, 2015 27 Mar'15

    Google's Wall Street CFO hire underscores value of CIO-CFO alliance

    Google is the latest of the tech giants hiring Wall Street hotshots. The CIO lesson? Partner with your CFO if you want to get ahead. Also in Searchlight: Facebook turns Messenger into an ecosystem; Twitter faces a gender bias lawsuit.

  • March 24, 2015 24 Mar'15

    Speed of innovation and other top CIO challenges

    Keeping up with the speed of innovation is only one of many hurdles today's CIOs must clear. In this #CIOChat recap, take a look at the top CIO challenges in today's digital era.

  • March 19, 2015 19 Mar'15

    What startups can teach CIOs about IT funding

    Getting the CEO and CFO to fork over funding for innovation IT projects is never easy. At the Fusion 2015 CEO-CIO Symposium, Gartner's Barbara Gomolski advised CIOs to look at how startups raise capital. Here are three tips.

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