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Information technology outsourcing News
May 31, 2016
In advance of the World BPO/ITO Forum on June 13 and 14 in New York, conference speaker R. Lee Coulter talks about the state of AI applications in IT and business process outsourcing.
March 30, 2016
Fueled by technology and global in scope, the gig economy is underway. Making it work will require a new social contract.
February 29, 2016
What's happening in the IT and business processing outsourcing industry? Here's the 2016 outlook from the ITO-BPO pros at global law firm Mayer Brown.
June 25, 2015
KPMG’s Cliff Justice lays out a vision for the future with the work of 110M to 140M knowledge workers handled by cognitive robotics technology.
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Outsourcing describes when an individual or company performs tasks or provides services for another company -- executing tasks that could have been or are normally done in-house. In this outsourcing definition, learn about the reasons for the ... Continue Reading
Labor arbitrage is the practice of making use of the least costly labor for producing products or goods. Continue Reading
Digital labor is work performed by robotic automation technology. Continue Reading
Evaluate Information technology outsourcing Vendors & Products
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Robotic process automation challenges the labor arbitrage of offshore outsourcing, sparking a new discussion among vendors, business leaders and CIOs. Continue Reading
CIOs don't sign on to large IT outsourcing deals expecting them to go bad, so what accounts for the high failure rates? Andy Sealock offers a game plan for de-risking your deal. Continue Reading
When it comes to the enterprise data center of the future, past is probably not prologue, says SearchCIO columnist Harvey Koeppel. He offers five tips to prepare for the great data center unknown. Continue Reading
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How do leading IT vendor governance offices successfully adapt to a rapidly changing business environment? Continue Reading
In the first of this two-part tip on IT vendor governance, Pace Harmon Director Dan McMahon lays out how vendor governance responsibilities are changing at leading companies. Continue Reading
The best ITO deals need tweaking as time goes on. Good governance ensures that you and your IT outsourcing provider are on the same page. Continue Reading
Problem Solve Information technology outsourcing Issues
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Despite reams of advice on how to write a good IT outsourcing contract, ITO expert Andy Sealock 'still sees terrible deals all over the place.' Here's how to do it right. Continue Reading
SearchCIO has rounded up free templates from around the Web providing guidance on IT vendor selection, social sharing and mobile device policies. Continue Reading
Is reshoring jobs in the U.S. picking up steam after years of IT offshore outsourcing increases? Our SearchCIO-Midmarket.com readers weigh in. Continue Reading