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GRC conferences to help you remain on top of your compliance game
In the need for some IT training? Check out our list of GRC conferences designed to help your enterprise stay current with the latest compliance regulations and GRC strategy trends. IT Conferences
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The fundamentals of launching an IT service catalog
The IT service catalog is a linchpin of ITSM, but is hard to create and manage. Here an expert advises where to begin, what to avoid and why CIOs should make a catalog a priority. News
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Getting clarity on the ITIL framework from ITIL's chief architect
Some 30 years after it began, the ITIL framework can still furrow the brow. Where do you start? Can you choose between V2 and V3? We get some clarity from two ITIL experts. News
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IT staff retention likely to become an issue in economic recovery
The economic recession has put everyone in a cost-cutting mind-set. But our blogger asks: Can companies continue to work that way during the economic recovery and expect to keep staff members? News
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FAQ: Understanding the ITIL framework
The ITIL framework is a globally accepted standard for improving IT service quality. This FAQ reviews the ITIL definition, training options and costs and ITIL-compatible tools. FAQ
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ITIL training: The benefits of e-learning
ITIL training via an e-learning model offers benefits including flexible delivery and technical compatibility and performance. Learn more about the benefits of ITIL e-learning. Video
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The range of ITIL training tools and techniques and how they add value
Learn how to incorporate ITIL training tools such as simulation workshops, process modules and use cases into your ITIL service management training. Tip
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CIO certifications: Do they matter?
Many CIOs are certified in project management, ITIL and Six Sigma, according to the recent SearchCIO.com salary survey. But do certifications really matter? Article
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Keeping tech skills up to date stresses workers
Researchers say IT workers are stressed out about keeping their technical skills sharp. Should they suck it up, or do you need to cut them some slack? Article
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Skills gap holding up IT projects
Skills gaps in enterprise IT departments are hampering change management programs, IT leaders have admitted, according to a news study from a U.K.-based CIO networking forum. News