IT staff development and retention

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  • servant leadership

    Servant leadership is a leadership philosophy that believes the most effective leaders strive to serve others, rather than accrue power or take control . Others can include customers, partners, fellow employees and the community at large.¬† 

  • FUN (focus on user needs)

    FUN (focus on user needs) is an approach to information technology (IT) management that places emphasis on improving the user experience (UX). 

  • stacked ranking

    Stacked ranking is an employee evaluation method that slots a certain percentage of employees into each of several¬† levels of performance. ¬†Because the ranking is inherently somewhat arbitrary, the model is also sometimes referred to as a forced dist... 

  • IT project manager

    An IT project manager is a professional charged with overseeing the process of planning, executing and delegating responsibilities around an organization's technology pursuits and goals. 

  • IT director (information technology director)

    An IT director (information technology director) is an employee in charge of technology within an organization. IT director is sometimes used interchangeably with CIO but, in the majority of large enterprise organizations, they are two separate posit... 

  • treadmill desk

    A treadmill desk is a raised workstation that is designed to allow the user to walk on a treadmill as they work on a computer. Products are available with or without integrated treadmills. The idea behind the treadmill desk is to avoid long periods o... 

  • professional emancipation

    Professional emancipation is an approach to work that focuses on the ability of individuals to guide and control their careers and work life. The goal of professional emancipation is to bring more autonomy, self-efficacy and creativity to people's wo... 

  • exit interview

    An exit interview is a meeting between management representatives and someone who is leaving an organization. Businesses and other organizations such as educational institutions use exit interviews to gather useful feedback that can help guide future... 

  • webinar

    A webinar is an educational, informative or instructional presentation that is made available online, usually as video or audio with slides. A webinar may take the form of an academic lecture or some other format, such as a business presentation. Bec... 

  • Pareto principle

    The Pareto principle, also known as the 80/20 rule, is a theory maintaining that 80 percent of the output from a given situation or system is determined by 20 percent of the input.