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Seven steps to securing funding of your disaster recovery plan
Selling a disaster recovery plan to the CEO isn't an easy task. Follow these seven steps to secure funding for your company's disaster recovery plan. Tip
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Information technology spending: SOA, virtualization still hot
IT spending for 2008 is expected to increase slightly over 2007, according to early expert predictions. Tip
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Help desk, IT processes alignment critical to success
Understanding your IT organization's fundamental processes is essential to selecting the right help desk technology. Tip
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Benefits of outsourcing go beyond pricing
Companies are looking beyond low-cost options when evaluating the many benefits of outsourcing. As the outsourcing market becomes more price competitive, business value and governance become the top drivers for IT outsourcing. Tip
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Portfolio management moves into prime time
Business was booming at MGM Mirage, but the resort and casino operator needed to find a better way to manage its many IT projects. A comprehensive portfolio management strategy turned out to be its best bet. Tip
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Company outsources telecom expense management and saves big
As wireless costs increase, many companies are looking for ways to better manage their telecom expenses. One construction company decided to outsource its telecom expense management and saw its phone equipment and wireless service expenses almost cut... Tip
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VoIP helps company trim costs, response time
Byram Healthcare needed an efficient system to deal with thousands of customer support phone inquires. The company implemented a VoIP system that has helped it cut costs and more effectively respond to customers' needs. Tip
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Business process re-engineering effort helps bank achieve more than 500% ROI
A business process re-engineering efforts helped one bank achieve more than 500% ROI in eight months.The project also allowed the financial institution to effectively optimize internal processes and re-assign workloads and personnel. Tip
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Don't just calculate ROI of IT projects. Help deliver it
IT and business teams are beginning to put more effort into measuring the actual business value enabled by their technology investments. Tip
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Information security metrics that work
Effective information security metrics can help CIOs better justify their security investments. Tip