IT spending and budgeting

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  • Survey finds SMB spending surprise

    The coveted midmarket will spend nearly as much on IT as their bigger brethren this year. 

  • No budget for upgrades? Microsoft can help

    A new payment program will let customers finance their IT purchases directly through Microsoft. 

  • Gartner: China, India fuel IT spending boon

    An improving economy in Asia and the Pacific brings increased spending on IT services. 

  • Synchronization keeps VoIP engines humming

    Lackluster VoIP call quality in many organizations is simply a result of bad timing -- literally. It's a problem that Symmetricom and other emerging players are aiming to solve. 

  • Product roundup: Security for the SMB

    Computer Associates, CyberGuard, among other security vendors have rolled out offerings for small and midsized businesses. 

  • Old buying habits die hard

    Most CIOs rationalize their IT spending by comparing it to broad industry averages. A new report from Forrester Research tells you why this formula may not be right for your company. 

  • CRM any way you want it

    Buy, rent, rent-to-own -- the options for CRM software pricing continue to expand. Still, buyers should keep their eye on the total cost of ownership. 

  • VoIP more than hype

    Using VoIP is now as much about improving the customer experience as it is about cutting costs. Some contact centers are learning why. 

  • CRM any way you want it

    Buy, rent, rent-to-own -- the options for CRM software pricing continue to expand. Still, buyers should keep their eye on the total cost of ownership. 

  • A dangerous gap: End users vs. executives

    End users are fed up with IT execs who say one thing and do another.