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Smart IT investments will eventually pay off for the entire company
Technology purchases like open source software, Software as a Service and other apps that are easy to use can benefit companies as a whole, one expert writes. Column | 06 Nov 2003
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Looking to cut costs? Go to the printer
Your printers are hungry for paper and toner -- but they may be devouring too much of your IT budget. Don't overlook the printer process as a possible place to cut costs. Article | 03 Nov 2003
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Analyst: Find savings in administrative fat
Consolidation and cutbacks are obvious ways to save money. But there are other ways CIOs can use IT to trim the corporate fat. Article | 13 Oct 2003
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A half-full asset management glass might as well be empty
Until you gain visibility of all of the assets in your infrastructure, you're in for a rough ride. Once you can see detailed granularity, together with the interrelationships between assets, you can begin to optimize problem resolution and design pro... Article | 02 Oct 2003
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The 10 Commandments for building the ideal IT organization, part 2
The second five commandments according to Harris Kern involve honoring thy elder disciplines, spreading the IT gospel, and sharing the same values. Article | 01 Oct 2003
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Service level management: Linking IS performance to business goals
In today's cost-justifying economy, CIOs are creating service-level management programs to ensure that IT services are properly linked to business processes and goals. Article | 25 Sep 2003
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Selling IT to the CFO: The new differentiator in the analytics world
Analytics and data warehousing technologies can produce significant quantifiable returns. However, IT managers responsible for these technologies face significant obstacles to quantifying ROI metrics. So it is no wonder that the featured course at TD... Article | 16 Sep 2003
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Why IT does matter
Their colleague in Cambridge caused quite a ruckus when he wrote that IT doesn't matter. Now two Harvard professors describe why IT does matter. Article | 10 Sep 2003
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When the worlds of telecom and data collide
The traditional boundaries between IT and telecom are breaking down. As the differences between data and voice services blur, it's crucial to impose management processes that will control services and identify assets to help put a lid on costs. Article | 08 Sep 2003
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Virtual technology could mean real savings
What do you do if your crammed office is indistinguishable from a sardine can (except for the smell)? Virtualization may be the answer in the race to save space -- and money. Article | 25 Aug 2003