IT spending and budgeting

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  • Bridging the chasm between electronic and physical service delivery

    Electronic service delivery may be virtually fantastic, but automation is should complement, not replace, physical service delivery involving real human beings.  Article

  • Gartner averages values of IT outsourcing contracts

    Gartner analysts have been poring over a thick pile of outsourcing contracts, crunching numbers to show the nature of the outsourcer/outsourcee relationship.  Article

  • Controlling data center TCO through careful consolidation

    Of all the trends focused on controlling costs, none is as widespread as consolidation. Experts point out that shifting architecture isn't always just subtraction.  Article

  • U.S. firms smarter IT spenders than E.U. peers

    Why is it that U.S. firms are getting more bang for their IT bucks than European firms are getting for their Euros? A pair of business strategies, as well as the Atlantic Ocean, are separating the two sides.  Article

  • The future of IT consulting

    A recent Merrill Lynch survey of CIOs shows that most won't spend nearly as much money on IT consulting as they did last year -- mainly because consulting is seen as a discretionary expense, and these are times when money is just too tight for discre...  Article

  • The abuse of 'inventory management' and how it's holding us back

    A cloud of confusion hangs over inventory management and its related terminology. Conventional asset management tools fall well short of delivering the functionality required to actually manage the entire asset management lifecycle. Inventory managem...  Article

  • At Gartner show, analysts try to gauge war's impact on IT

    A panel of Gartner analysts weigh in with some ideas on how businesses should protect themselves during war.  Article

  • Dataquest: Enterprise software buyers holding back in 2003

    Researcher Gartner Dataquest is predicting slow growth for the enterprise software market based on users' continued reluctance to make major investments in new applications.  Article

  • The state of IT: A CIO's view part 2

    Even though the economic climate is partly to mostly dismal with widely scattered cynicism and golf ball-sized blahs, IT execs are doing a fine job weathering the storm and will be in good shape when the sun returns. Kavin Moody, executive director o...  Interview

  • The state of IT: A CIO's view

    If we could sum up the state of the economy in one word, the word would be "eww." Fortunately, Kavin Moody, executive director of Babson College's Center for Information Management Studies (CIMS) has a more detailed idea of why the economic sky is so...  Interview

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