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  • CRM tools heed to SMB call

    CRM buyers at SMBs have long waited for CRM technology to mature and for prices to fall. Alas, CRM is here. 

  • CRM suites for SMBs

    Salesforce.com may be the No. 1 hosted CRM software, but there are plenty of alternatives with more services and smaller price tags for SMBs. 

  • Iron Mountain sticks with NetApp NAS, wanted Sun

    Business decision makers recently vetoed the storage team at Iron Mountain and chose IBM-branded NetApp filers. 

  • Buying from resellers has its rewards

    Buying storage gear from the channel needn't be as dicey as you might imagine as long as you know what to look out for. Aaron D. Sawchuk, co-founder and chief technology officer of managed services provider ColoSpace Inc., in Rockland, Mass., talked ... 

  • Security Bytes: Coalition establishing spyware blacklist

    Meanwhile: A botnet mastermind pleads guilty; flaws affect CA products; Gartner pans Oracle security; and the University of Notre Dame probes a network breach. 

  • Midmarket CIO builds bigtime EA

    One midmarket CIO names four ways to build an enterprise architecture that will grow with your company. 

  • Zipcar shifts into high gear

    Roy Russell is vice president and No. 1 IT guy at Zipcar, a Cambridge, Mass.-based company that is six years old and profitable with annual revenues of $15 million. He's also married to Robin Chase, company co-founder. Chase and her business partner... 

  • Why bean counters can't run the universe

    Heeding the bean counters is a slippery slope. Columnist Cathy Hotka offers five ways you can save money on your own. 

  • CIO alert: Watch out for project management stresses

    What dooms a project? Users stressed out by change and by time spent away from their day jobs. Our project management expert tells you how to avoid trouble. 

  • Know your regulatory compliance priorities

    Compliance vendors and auditors are banging down your door. Know what you need before you answer.