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Project managers top CIOs' must-have list
Historically, project managers were a luxury most midmarket companies couldn't afford -- and thought they could do without. But now a growing number of CIOs say without a project manager, why bother? Article | 14 Jun 2007
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CIOs scramble for project managers
The pressure to deliver projects on time and on budget puts project management skills atop the list of hiring priorities for many CIOs. But good project managers are hard to find. Article | 15 Mar 2007
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Adapting ITIL to small and midsized enterprises
IT service management is a key weapon in the war to make IT more responsive to the business users it serves. Learn how to adapt ITIL to a small or midsized enterprise. Article | 31 Jul 2006
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ITSM/ITIL best practice process overview primer
ITSM methods have evolved to include specific ways to optimize assessment, planning and implementation of ITIL best practices. This report is an overview of ITSM and ITIL. Article | 31 Jul 2006
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CMDB, ITIL: Keeping track of IT assets
Too many companies today don't have an accurate IT asset management system, and therefore are underutilizing systems and being unproductive. A CMDB framework, used in support with an ITIL project, can provide databases and analysis tools to help IT o... Article | 28 Jul 2006
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Welch's CIO strengthens the IT grapevine
Welch Foods CIO Larry Rencken keeps the juices flowing with new governing tools, compensation metrics and a determination to make IT a strategic partner at the 137-year-old grape cooperative. Article | 23 Mar 2006
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Ignore customer stress at your peril
What dooms a project? Users stressed out by change and by time spent away from their day jobs. Column | 22 Mar 2006
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The ingredients of project success
What do airline pilots, a chef, a magician and a doctor have in common? Techniques that lead to success. Column | 08 Mar 2006
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Reasons to get to know your end users' business
Project managers: Get in the trenches and get in touch with users' needs. Column | 08 Mar 2006
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CIO project expert: No pets, no strays
Successful project management relies on trimming your list -- and making sure pet projects aren't wasting resources. Article | 22 Jan 2006