IT project management and portfolio management

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  • CRM projects fail because users say 'no thanks'

    New research shows that about one-third of CRM projects fail. Sales reps don't want to use the technology, experts have found. It's up to you to show them the way. 

  • SOA projects fail to deliver as expected

    Nearly two-thirds of service-oriented architecture (SOA) projects fail to bring ROI, according to Nucleus Research. Experts say SOA works, but enterprises need to take a better approach to adoption. 

  • As IP telephony matures, more CIOs buying into the technology

    Maturing IP telephony technology, specifically VoIP, is making its way into more and more businesses while outdated PBX systems (although tried and true) are being shown the door. 

  • With project portfolio management, city CIO saves big bucks

    CIO Tom Freeman used project portfolio management to save $650,000 and break down silos between city departments. 

  • Skills gap holding up IT projects

    Skills gaps in enterprise IT departments are hampering change management programs, IT leaders have admitted, according to a news study from a U.K.-based CIO networking forum. 

  • Project managers top CIOs' must-have list

    Historically, project managers were a luxury most midmarket companies couldn't afford -- and thought they could do without. But now a growing number of CIOs say without a project manager, why bother? 

  • CIOs scramble for project managers

    The pressure to deliver projects on time and on budget puts project management skills atop the list of hiring priorities for many CIOs. But good project managers are hard to find. 

  • Adapting ITIL to small and midsized enterprises

    IT service management is a key weapon in the war to make IT more responsive to the business users it serves. Learn how to adapt ITIL to a small or midsized enterprise. 

  • ITSM/ITIL best practice process overview primer

    ITSM methods have evolved to include specific ways to optimize assessment, planning and implementation of ITIL best practices. This report is an overview of ITSM and ITIL. 

  • CMDB, ITIL: Keeping track of IT assets

    Too many companies today don't have an accurate IT asset management system, and therefore are underutilizing systems and being unproductive. A CMDB framework, used in support with an ITIL project, can provide databases and analysis tools to help IT o...