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Maturing an ITIL strategy beyond incident, problem, change management
Some ITIL implementations stall once IT gets incident, problem and change management under control. Here's what ITIL practitioners advise to keep driving benefits and maturity. Article | 01 Oct 2009
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ITIL case study: ITIL best practices at two financial services firms
When Barclays Global Investors and Wachovia invested in ITIL, they saw improved efficiencies and huge cost savings. Read their stories here. Article | 01 Oct 2009
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Service portfolio management: Helping IT get back to business
More mature IT shops are adopting ITIL v3's service portfolio management approach to better manage the service lifecycle and provide business-centric services to the organization. Article | 15 Sep 2009
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Uniting ITSM, PPM process methodologies yields IT management benefits
ITSM and PPM are typically separate disciplines, but integrating them can increase visibility, help with budgeting and more. Learn more about this dynamic duo. Article | 02 Sep 2009
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PPM software vs. SharePoint: Myths and user-vendor disconnects
PPM software vendors are trying to address user concerns over pricing, resource allocation and calculating ROI. But have Microsoft SharePoint and Project already done the job? Article | 05 Aug 2009
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Avoiding IT project failures with a change management strategy
CIOs typically aren't involved in IT project execution, but they do pave the way for success with change management strategies. Here's how. Article | 29 Jul 2009
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What is transparency, and how is it relevant to IT?
Our blogger says IT can help businesses assess the transparency of their processes through systems like asset management andd PPM, in light of President Barack Obama's promise of government openness. News | 17 Jul 2009
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IT portfolio management: Strategy matters more than software, CIOs say
IT portfolio management features aren't a top priority for users of PPM software, a SearchCIO.com survey shows, but PPM strategy is. Article | 16 Jul 2009
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Project management governance: How much is enough?
What goes into successful project management governance? The best mix calls for just the right amount of process and a focus on improved project completion rates. Article | 15 Jul 2009
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CIOs with, without PPM software discuss IT project governance
Our exclusive research shows how midsized organizations are employing IT governance, with or without PPM software, for project management success. Article | 30 Jun 2009