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ITIL case study: ITIL best practices at two financial services firms
When Barclays Global Investors and Wachovia invested in ITIL, they saw improved efficiencies and huge cost savings. Read their stories here. Article
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Do you have the qualities of a good leader? Test your leadership IQ
The qualities of a good leader transcend industry, organization and circumstance. Do you know what it takes to be a good leader in IT? Take our quiz and find out. Quiz
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Complementing your ITIL framework with other process methodologies
ITIL can be more effective when used with other process methodologies, like Six Sigma, PPM and ISO 20000. Learn how to leverage mixed process methodologies. Tip
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Service portfolio management: Helping IT get back to business
More mature IT shops are adopting ITIL v3's service portfolio management approach to better manage the service lifecycle and provide business-centric services to the organization. Article
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CIO advice: IT strategies in a bad economy
CIOs should consider re-evaluating their IT strategies in this economy. Get advice on addressing ROI, innovating and achieving project success in this podcast. Podcast
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Uniting ITSM, PPM process methodologies yields IT management benefits
ITSM and PPM are typically separate disciplines, but integrating them can increase visibility, help with budgeting and more. Learn more about this dynamic duo. Article
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Project and portfolio management quiz for enterprise CIOs
Project and portfolio management (PPM) creates visibility and helps CIOs direct spending and resources toward the proper goals. Read these stories on PPM and take our related quiz. Quiz
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PPM software vs. SharePoint: Myths and user-vendor disconnects
PPM software vendors are trying to address user concerns over pricing, resource allocation and calculating ROI. But have Microsoft SharePoint and Project already done the job? Article
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Avoiding IT project failures with a change management strategy
CIOs typically aren't involved in IT project execution, but they do pave the way for success with change management strategies. Here's how. Article
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What is transparency, and how is it relevant to IT?
Our blogger says IT can help businesses assess the transparency of their processes through systems like asset management andd PPM, in light of President Barack Obama's promise of government openness. News