Email Alerts
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Build a strong CIO-CFO alliance in 2011, or put IT strategy at risk
It's time to reinforce the CIO-CFO alliance, or get busy establishing one. The CFO is playing a bigger role in IT decisions, and that's expected to continue beyond this recession. News | 26 Oct 2010
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End-to-end monitoring offers a view from cloud to enterprise
End-to-end monitoring tools for the cloud and the enterprise promise to provide IT a view inside virtualized environments and the cloud. News | 18 Oct 2010
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Mobile phone security policies give IT some control over the influx
There's no turning back mobile devices' invasion of the enterprise. CIOs need to put mobile phone security policies in place to control these uninvited guests. News | 16 Sep 2010
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The fundamentals of launching an IT service catalog
The IT service catalog is a linchpin of ITSM, but is hard to create and manage. Here an expert advises where to begin, what to avoid and why CIOs should make a catalog a priority. News | 01 Sep 2010
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Getting clarity on the ITIL framework from ITIL's chief architect
Some 30 years after it began, the ITIL framework can still furrow the brow. Where do you start? Can you choose between V2 and V3? We get some clarity from two ITIL experts. News | 31 Aug 2010
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Trials and tribulations of implementing a data management strategy
Even when there is a driving need, launching a new data management strategy can be an uphill battle. As one chief privacy officer learned, getting the right team in place is key. Article | 11 Aug 2010
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Why you need a formal data governance program, and how to get started
Formal data governance programs are still the exception rather than the rule. Learn why your organization needs one, plus five preconditions necessary to ensure success. Article | 22 Jul 2010
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IT chargeback adoption obstacles and benefits
CIOs debate the merits of IT chargeback as a holy grail of business efficiency. Article | 15 Jul 2010
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Deutsche Post DHL cuts IT budgets by half with a supply demand model
After moving to a supply demand model for IT, the German logistics giant Deutsche Post DHL cut its IT business expenditures by 50% and achieved better business-IT alignment. Article | 13 Jul 2010
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IT chargeback: A fundamental part of cloud computing takes shape
IT chargeback is being put to the test by cloud computing. Which metrics can be used to charge business units for IaaS, PaaS and SaaS? Article | 08 Jul 2010