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  • Six qualities every great leader needs

    What separates the leaders from the followers? One established leader says there are six qualities that make the difference. 

  • Survey shows SOX bringing IT, business together

    If you read between the lines of a recent survey of CIOs' top concerns, you may discover something profound -- more respect for IT. 

  • Dos and don'ts for e-mail and IM policy review

    Cyber law Scott Nathan and The ePolicy Institute have some advice on putting together a company e-mail and IM policy. 

  • Managing IT after the recession: The good, the bad and the promising

    Being a successful post-recession CIO requires solid management not only of IT, but also of IT employees, many of whom aren't too happy these days. 

  • Put the 'information' back in IT governance

    IT governance can be little more than a black hole out of which we struggle to get anything valuable. How can we drive lower costs, richer services, better quality and high-level compliance? 

  • Six Sigma -- it's not just for manufacturers anymore

    The Six Sigma methodology was developed in the 1980s by Motorola Inc. to reduce manufacturing defects and improve customer satisfaction. Today, many CIOs at non-manufacturing enterprises are turning to this successful process-improvement methodology... 

  • IT-business alignment elusive for some

    A recent survey shows that, while alignment between IT and business processes can improve a company's bottom line, very few are handling alignment right. 

  • Six decisions IT people shouldn't make

    An information systems expert at MIT's Sloan School of Management explains why some key decisions about IT are best left in the hands of senior business managers. 

  • IT demand management key for business effectiveness

    Internal efficiency just isn't enough. According to researchers with InterUnity Group, IT demand management (ITDM) is what separates market leaders from market followers. 

  • The Altria Group: Running IT as a business

    Altria, frequently ranked number one in Economic Value Added, credits much of the company's success to its focus on ROM. The top ranked consumer goods company owns Philip Morris International and Kraft Foods, among other companies.